LoanMartReviews of 800loanmart.com

The customer service was excellent

This survey is

Everyone I talk to from the very beginning calling up not sure what I was doing was very professional very very helpful I'm a contractor in St Augustine Florida and I needed a quick loan and I usually don't do this kind of stuff but somebody had recommended loan mart I don't remember who it was but when I do I'm going to thank them. When we were going through the process I myself was pretty short with them because I'm a kind of person that has to get stuff done as fast as possible but they were taking their time for a reason. And the reason was to make sure everything was above board and secure. I would give them 20 stars if I could thanks again LoanMart excellent job

They answered quickly and handled my issues very quickly

had a hard time understanding the individual on the phone and when I went to explain about a hardship that I was facing I felt like he really did not want to work me not happy at all with this situation.

I think LoanMart is a ripoff. I borrowed $3000 and have been making on time payments but now I owe $$4000 and don’t know how this is possible. I’m working on getting the loan paid off but can’t seem to figure out how all my payments are going towards the interest rate and very little to none on my loan. Total ripoff company. I wouldn’t recommend them to my worst enemy.

Easy to work with

it has been a complete nightmare. My loan amount keeps going up not down after each payment. They have lost payments, they have called me a liar on more than once. I have sent proof that all of my payment were made on time. that information has been denied more than once, most of your people have been very rude!!!. My accountant has looked at this agreement and the whole mess and has suggested I have a forensic accountant look at it. I just want it paid off so I can have the title lien taken off my truck. The loan was for 3500.00 and some how I owe still over 4500.00 after 2 years . Can someone explain that, some of my payment are not even logged.