Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
230 reviews
5ivepillars.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity.This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
5ivepillars.com (5ivepillars.com) has 230 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
230 approved reviews, newest moderated first
Kids love the questions from the trivia cards! They are ready to challange one another. Very informational and I am glad I purchased this product. Inshallah hope to buy more items in the future.
By Radia R.
Response from 5ivepillars.com· Aug 21, 2025
Salam Radia! That’s amazing to hear. May it continue to benefit your family. Insha’Allah, more to come!
Both things I bought were faded, I ordered 2 hoodies and one came without a hood and one came with a hood. sizing came in weird for both of them one was big and one was small and they were both the same size. This isn’t what I ordered or expected when paying 100 for each hoodie.
By Yousef H.
Response from 5ivepillars.com· Jul 31, 2025
Salam Yousef, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
I love it thank you so much
By Maryan H.
Response from 5ivepillars.com· Aug 21, 2025
Salam Maryan! So glad you love it. Looking forward to having you shop with us again!
I’m sorry to have to do this but, my hoodie was way too big and I’ve contacted someone several times to exchange it for a smaller size and no one has reached out to me. My order was back in July or august. Come on guys. I just need a smaller size. I’ve sent numerous emails.
By Layla D.
Response from 5ivepillars.com· Aug 12, 2025
Salam Layla, we are truly sorry to hear about your experience with the customer service. This is definitely not the standard we aim for and we'd like to make this right. We tried to find your order on Shopify using your info on trust pilot but it didn’t show up. Please contact our Customer Experience team directly at [email protected] referencing your order number, so we can investigate and find a resolution asap iA.
Amazing quality and service!
By sharifullah M.
Response from 5ivepillars.com· Aug 21, 2025
Salam Sharifullah! We’re thrilled you’re happy with both quality and service. Looking forward to delivering more amazing experiences for you!
The print on the hoodie is nice but I don’t think the quality is as high as it should be for the price
By Summer S.
Response from 5ivepillars.com· Aug 21, 2025
Salam Summer! Thank you for your honest feedback. We’re sorry to hear the quality didn’t meet your expectations and appreciate you sharing this with us.
There’s missing items in my order I tried email, I sent messages and no response till now!!!
By Moumen M.
Response from 5ivepillars.com· Jul 31, 2025
Salam Moumen, we’re truly sorry to hear about your experience with missing items in your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at [email protected] referencing your order number so we can find you a resolution iA.
PHENOMENAL FIT
By Kayla S.
Response from 5ivepillars.com· Aug 21, 2025
Salam Kayla! We’re happy you love the fit. Thanks for the feedback!
