Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
736 reviews
Project Management Training InstituteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Project Management Training Institute is the most respected and results-driven project management training provider in the industry. We are a premier PMI Authorized Training Partner. Our students trust us because of 1) 100% money-back guarantee 2) 53 extra PDUs to give you an additional three years of PMP and 3) 19+ years of highest certification pass rates. Recent data from PMI shows our students have the highest PMP exam take rate among all ATPs and one of the highest pass rates and pass scores. Please contact us with any questions you have at [email protected] or call us at (866) 540-3126.
Project Management Training Institute (4pmti.com) has 736 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 3 reviews with 2 stars · Clear filters
I felt like I did not get the quality of instruction for what I paid for the class. It actually discouraged me afterwards from pursuing my pmp examination.
By D. C.
Response from Project Management Training Institute· Aug 26, 2021
Cooley, It is not clear from your feedback what about our course you did not like. Please call us and we will guide you and will go all out just to get you through the certification.
I’ve been on the fence about my rating so I modified it from the worst. Having already obtained my MBA in project management, I assumed the certification wouldn’t be challenging. I honestly don’t blame the institute but the course material, content, & format need to be more transparent in their advertisements. Information overload to the highest degree. This course focuses mostly on testing techniques vs. content. Knowing now what I didn’t know then I would have waited.
By Michelle
Response from Project Management Training Institute· Aug 19, 2021
Michelle, Thank you for your feedback. As you know our students receive a tremendous amount of care and support during their preparation. However, the exam nor the preparation are for everybody. It is a difficult exam requiring serious commitment. But the payback is many times over. Our students receive a video course to review prior to the class, an application preparation tool, free application review by an expert, course kick-off sessions, reminders to complete the tasks throughout the course, in-class course material including course guide, slides, 100+ templates, 2000+ simulated exam questions, instructor support after the class, and after-class 2-hour exam review sessions every other week. Some can ace it within a week or two, some require a more rigorous preparation. However, our course provides everything required no matter your preparation style. We also provide guidance with tools and study plans for various studying styles. We are still invested in your success even after your disappointment. Please call us and we will be happy to assist whichever way we can.
The instructor was great, but I felt that all the class consisted of was reading page by page, line by line, straight from the book. I feel that I could have done this from the comfort of my own home and gotten the same out of it. Also, I did not pass the test before the change in January and never recieved the revised book, as promised by customer service.
By Jacob L.
Response from Project Management Training Institute· Aug 19, 2021
Dear Jacob, I am not sure if you are confusing our company with another. All of our instructors are veterans and present our course material with examples, templates, illustrations, and videos. When PMI changed the course content in 2021, we were not allowed to provide students their content. Period. It is as per PMI's contract. For students who were with us in 2020, we offered an updated refresher course conducted by our Chief Learning Officer at no cost, provided you additional access to our online portal without charging a single penny, extended access to the 2000+ questions for the new version without charging additionally, allowed students to attend bi-weekly exam review sessions with no extra charge. We offered students the ability to purchase the new content from PMI at a highly discounted enrollment cost as required by PMI under our ATP agreement. If you feel we still fell below your expectations, please call our office and we will be happy to discuss.
