4Pens.comReviews of 4pens.com

When I ordered the pens, I selected the color I wanted. When I added my logo, it reverted to assorted colors. I didn't notice because I had already made my choice and had no reason to think it would revert! I completed the order and never got anything in my email from them and when I called, they assured me my order was right and I would get a proof. I never got a proof, and they sent assorted colors - off brand. I get that I should have been more diligent, but I trusted that they were got it right and would send a proof. When I called about this, they said they would check on a discount if I reordered and never called back.

When I received my pens the base of the pen I chose was teal and they sent me a blue that was definintly not my choice of color. They responded to my complaint and said they were out of teal, but did not communicate with me to see if I had a second choice. They offered a 10% discount on my next order, but not sure I will be using you again. Communication is key!