Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
88 reviews
4Change EnergySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Built on decades of industry experience, innovation and inspiration, 4Change Energy is a company founded on the idea that electricity should be affordable and contribute to where you live.With headquarters in Texas, we're regulated and certified by the Public Utility Commission (PUC). There's no change to the company who's been delivering your power and responding to outages for as long as you've had electricity, so the service stays the same. And since our corporate parent is a multi-billion dollar energy company, you know it's experience you can trust.In creating 4Change Energy, we set out to give you more than an electric company. We wanted to create a personal connection between us and our customers. We wanted to give you a reason to stay for a long time. And we wanted to create something different. For us? That means doing something that's good for your wallet and your neighbors. It means shaving every cost possible so we can give you low prices, the service you need, and support our communities with a helping hand. You win and your neighbors win.
4Change Energy (4changeenergy.com) has 88 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 83 reviews with 1 star · Clear filters
Bait and switch prices. First year I never broke $99, after that I can’t get under $180 if my life depended on it. Turn the ac off, etc. it doesn’t matter. This company is greedy and shady, I would suggest using a competitor.
By Seth B.
4 Change energy are Liars about what your rate wll be and liars about their charges. I am usually on the road away from home . There is no central heat or air going in my hoome. The project $55 used per week and the $73 projecting my bill to be $173 or the month, however this is a lie the end moth has resulted in $438 one month , $573, and another month for $738. Complaining, emailing, and calling, results to Customer Service reading prompts and saying usage change and it's a projection. Don't fall for the lies of advertisment about rates.
By M
4 Change Energy advertises 12.9 cents/kwh on the Choose Texas Power (CTP) website - it's still on the web site today. What they don't tell you is that is the price if you use EXACTLY 1000 kwh. If you go over or under by 1 kwh, the price goes up by 50% to over 19 cents/kwh. 4 Change also advertises a BBB grade of A+. Not sure how, but they actually have an A-. The 3.6 out of 5 stars is also not confirmed, and I have no idea how they got that score - especially after reading pages of customers giving them 1 out of 5 stars on reviews on the BBB website. The Choose Texas Power Commission appears to be complicit in allowing misleading information - they informed me that they know of other companies that use "trick rates" like 4 Change uses. I am no longer with 4 Change, and happy to be free from their little tricks and traps. Beware their next poor victim.
By SCOTT M.
