4Change EnergyReviews of 4changeenergy.com

You have to have "EZ payment" to make your payment. I don't like that because I like to send my payment in early when I have the money. I made a payment thinking the EZ pay would not take another payment of the same amount. That was my fault. I filed a dispute with my bank to get the original payment back. Thought everything was fine but now I have a disconnect notice sent to me ,even though my account is paid up, and I have to make all my payments by cash for the next 6 months. Should've stayed with TXU.

The worst company prices going up for each individual homeowners paying 200-300 for small place they choice plans for you to charge more they don’t care for customers when your asking for help but sure what your money

Terrible Service and pricing. Kept my little house at 80 degrees in texas during the day and 76 at night and end of w/ $380 monthly bills. Service averages doesnt even match up so I sent an email and they never responded back. Poor Poor customer service and hard to get ahold of. Learned my lesson and look elsewhere!

They turned on power at wrong adress and left me without power at my new residence. Three days and counting. Impossible to get any service via phone. They say back office is handling switch but no way to talk to a supervisor or anyone at back office. Not worth the cheap rate. Use Champion.

Been a costumer for 6+ years recently my plan was change without my approve. My bill use to be $150 to maybe $200 max apparently, I wanted to change my plan to a more expensive plan this bill was almost $600 long story short they don't care to lose a customer over this issue I change my provider today. This is not the first time I have issues but definitely this is the where I draw the line.

Oh my god. So the first time i called I could tell they were having the best time in the background but I chalked it up to - it's late everyone is human who cares. I called a second time to change my start date and when I asked for confirmation they answered as if I was so stupid for asking for one and said they had already clicked save and I didn't need one. Well of course a day after my start date my lights aren't on. The representative tells me she will have to call the providers and I ask when I can expect a call back and she's like "uhhh TODAY". Okay? I have work I need an eta. She keeps telling me they did everything right on their end but it's still pending with the provider. I ask for a supervisor and he calls the provider... he proceeds to tell me that I need to go to city hall to get a permit because my meter is over 48 years old... IM RENTING AN APT. THE LAST TENANT WAS THERE 3 MONTHS AGO. He tells me I have to take it up with the landlord??? Anyway I call a completely different company and they said they have no idea what they're talking about and set everything up for me same day. 4change is a joke.

Bait and switch beware. I’m not even an hour into my plan and I was waiting for my confirmation email and never received it. I called ChooseTexasPower.org and I believe they aren’t as honest as well. Anyway, the bill I signed up was much different than what they told me was in the system. Prices are ridiculous to the point where you know you would have never signed up and you would have remembered the rates. These ppl tell you 9 cents then switch up to 15 and 20 cents. What I look like??? I thought I was by wing relieved and come to find out bait and switch.

Nice on the phone but ridiculously difficult to deal with as far as getting anything taken care of when there is any type of issue.