Horrible Customer Support
Horrible Customer Support. EU Service was not reachable. Peter from UK Service told me over 5 weeks and 7 emails that he is unable to reach his own colleques. Untrustworthy. I will never buy there again.
By Nick von D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
82 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
'47 is a privately held American clothing brand founded in 1947 by twin Italian immigrant brothers, Henry and Arthur D'Angelo.
’47 (47brand.com) has 82 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 71 reviews with 1 star · Clear filters
Horrible Customer Support. EU Service was not reachable. Peter from UK Service told me over 5 weeks and 7 emails that he is unable to reach his own colleques. Untrustworthy. I will never buy there again.
By Nick von D.
Horrible customer service. If you email they don’t reply, if you call it goes to a voicemail that you can’t leave a message. Stay away from this company. Instead Go with a company that actually cares that you spent $50 on a t-shirt.
By Ryan J.
I was waiting for an invoice over 30 days, Guess what… They still did not send it. Worst company ever
By Vadims
Company doesn't send an invoices for several weeks
By Arturs D.
The clasp that loosens and tightens my new hat came loose. I emailed them THREE times over a month before they finally responded, telling me to find someone locally to try to fix it. Overpriced junk that they don’t stand behind, plus awful customer service.
By gillart99
Worst customer service I have ever experienced. My purchase was slated as undeliverable and that’s not what I’m upset at. I’m upset at the lack of communication this company offers. Try to call the mainline- you will be sent to voicemail over and over and it is FULL. You get 1 reply in an email that was sent 2 days ago. No further communication can be done. I’ve ordered from you all in the past but I am DONE after this experience and I will make sure everyone knows that they’re paying $50 for a hat or any basic merchandise but can’t afford basic customer service. Simply ridiculous
By Stephanie C.
Was excited to purchase a blue brand47 Phillies t, at a gift shop in N.W. Phila., shocked at the price $42. Wow! Within a year the shirt had multiple holes mostly in back, some in front lower shirt. I own 40 t-shirts, not one has ever had this issue. Contacted Brand47, was told it’s not our problem. Terrible quality, worse customer service, ridiculously overpriced!!
By John D.
Zero customer service. Can’t get a reply. Ordered 2 weeks ago still hasn’t shipped. No big deal, but I can’t get any reply as to why… just go elsewhere and save yourself the hassle
By Jake