3dcartReviews of 3dcart.com

The 3dCART platform is as easy or advanced as you care to make. Takes 2 minutes to add a product once your behind the scenes work is done. Great FAQ section, prompt email and phone support. Never had a poorly trained tech support person.

With 3Dcart I was able to set up my first store and have it running smoothly almost immediately. I was so nervous that there would be a lot of computer lingo that I would have to understand in order to set my store up, but that just wasn't the case! The 3dcart folks set this shopping cart up so that you can easily understand how to make changes to your store all by yourself. It's almost like one of those computing for dummies books--really easy to understand and work with. I can't imagine using any other company for this.

3dcart is a nice cart with some great features. Over the years their customer service has become mediocre at best. For a company who is always tooting mobile friendly and responsive carts, they still have a lot to do to make their admin panel truly mobile friendly. They are always making updates/upgrades and I know their team is working on things, but sometimes not as quickly as you'd like to see them be made.

I have dealt with this company ever since they were a 3 man team. We saw in them technology that was ahead of the others. They still remain that way to this time. The people are great, Support is outstanding, and the management team is approachable. No other company can say that. I have 8 sites with them and plan to launch a few more this year and next. You just can't beat 3DCart.

I have a small business where I put in very minimal hours per week to keep it running. My last platform had the letters W and P in it and required a lot of effort to make sure all of my plugins and features had the latest code and worked well with all of the other plugins/themes etc. There were probably 2 dozen different companies/developers managing the full lot of these plugins. Some of them simply stopped supporting their code over the years and I was pretty much stuck. I'd get emails from customers letting me know that something wasn't working right or they couldn't checkout without errors to let me know when i needed to put on my IT hat and try to find/fix the problems - and I'm not a technical person! So finally i threw in the towel and started looking for something better. I researched for a couple of weeks and asked around for feedback and landed on 3DCart because it seemed to have the most features and be the most intuitive for non-technical folk in the affordable price range that I wanted to stay with. Not having to host my site anymore saved me some money that was used to offset the very reasonable monthly fee 3DCart charges. So cost actually ended up being about the same compared to the "free open source" platform i was using. Now that I've been up and running for about a month I've got to sample lots of the features offered and I have to say, this is a truly capable platform! There are modules to integrate with ebay and google shopping and fantastic reporting and analytics tools included for no extra charge. You can support retail and wholesale customers with the same site by adding customers to segments and setting different prices for the products based on those segments. Its going to be able to grow with my business if i decide to grow it. I also like how I can do everything from the one admin site. Email customers, process orders, ship to my customers, etc. And i can do all of this from my mobile phone browser efficiently too. Everything works on the mobile site unlike with some of the competitors. I can answer a customer's question within a few moments while i'm at the bar, at a friends house, or waiting in line at the grocery store. I feel so productive! Last thing that I want to mention is the support. Its real and they do get back to you within their SLA. I've actually found most answers in their robust knowledge base library and only had to get their help a few times on random things. That's really worth a lot to me since i really prefer self-service. Normally you can't expect to get too much out of a site if you don't put in the hours but i work fulltime and this webstore is my side job. Because it is so well thought out I'm able to put in just a couple hours a week and have a perfectly stable functioning store that couldn't be easier to manage. I really couldn't be happier!

I have reviewed MANY Ecommerce platforms (that's my job) in the past and I think 3dcart is one of the best platforms out there that is well rounded and most feature enriched platform in the market. Unlike most other platforms, they include all of the vital features part of the plan right out of the box.

For the past 5 years efarm.net.au has been using Coffeecup software hosted with WEBCity. The coffeecup software was showing it's age and changes at Google saw my sales drop by 50%. I spent 5 weeks looking for a replacement. During the 15 day trial all my questions were answered quickly and professionly. I went live 3 weeks ago and since then all issues have been resolved within hours. The store now has > 300 products with approx 250 left to go. The BLOG is the latest thing. The extra's I got when compared with others are. 1. Free Shipping. 2. Live Aust Post shipping quotes. 3. Linking of like items. 4. The ability to have a product in more than one catagory. The movement of my domain (eFarm.net.au - go there now!) was an ongoing concern for me. I worried for nothing. It was a seemless movement. I was very surprised. As an IT professional with qualifications in ITSMF the support area, whilst not perfect is very close.

That is a big claim, but I've used this platform for about 5 years, and haven't been able to find anything else with as much ease and versatility for the price. The customer service is stellar. I sell on several different price levels to serve different types of clients (retail, dropship and wholesale) and it is remarkably easy to set up their accounts, pricing levels and tracking. Highly recommend!