360faucetsReviews of 360faucets.com

The shower arrived the day after I ordered it. Unfortunately it did not work with my existing fiberglass shower without having to remodel the bathroom. It appeared as pictured, I did not install it for aforementioned reason. The return process was efficient.

I ordered a faucet from 360faucets and a sink from another website. The sink arrived in 3 days, after 7 days the faucet had not yet shipped. I ordered from another site and emailed 360faucets and requested they cancel my order. They refused. They said the shipping process is underway, can't be stopped and I should just return my order when it arrives. After it arrived I requested a return shipping label or QR code. They refused, giving me an address only and saying it would have to be at my expense.

I ordered in May of 2023. The Zen Falls was installed the end of May 2023. Within 2 weeks the LED lighting and temperature no longer worked. Wasn’t a big deal to me, within the year, the nob to turn on/off and water temperature broke and have had to use a jar lid gripper to turn. Then the hand held shower head started spraying around the base and is spraying the ceiling and over the glass enclosure if not held properly. I contacted them about the warranty in Sept 2025… after sending pictures of the problems, the agreed to replace all the parts. Oct 2025 I received a tracking notification. In January, after still not having received the parts, I reached out again. Was told they would re-ship and send a new tracking number. Nothing over a month later. Beware! Lifetime warranty means you will be waiting a lifetime to receive (if you do that is) your replacement.

BE AWARE>>>>>> We purchased a calming Shower Unit from Zen last August and delivered on September 8th,2025. This unit worked for few months and then the DISPLAY UNIT stopped working. We have been trying to contact the company to fix the issue, but respond from them.....THAT LIFE TIME WARRENTY FOR YOU.

Ordered a showerhead system from this site and paid via PayPal - appears the payment went to a company called GODISABOVE.COM. I never received my product, I have tried calling and only get voicemail, and have tried emailing their customer support with no reply. I have reached out to GODISABOVE.COM also and had the same experience. My opinion right now is that both companies are fraudulent companies at worst, or at best offer very poor customer service.

Ordering was seamless and easy. Shower fixtures are easy to operate, multiple functions for a great experience in the shower. Washing up with 360 shower fixture is invigorating and gets you started on your day feeling refreshed to tackle any adversity you may encounter.

From the moment I installed the rain forecast shower system I loved it Quality and performance exceeded my expectations. Customer service was amazing.

This is a quality product. It made a difference in my shower water. The water is cleaner and softer!!