2xSavings.comReviews of 2xsavings.com

Fraudulent business. Do NOT buy from them. They use third parties to fulfill and ship orders. Zero customer service other than a chat line that isn’t monitored. Placed order 3 weeks ago. Product shipped cross country and has been sitting in a shipment center for a week, being held because the company has not paid their shipping bills. Now having to have credit card company investigate and reverse charge.

We ordered a medication, the wrong medication showed up. We contacted the order department and they resent the order. After 13 days, we finally received the replacement order. The same wrong medicine showed up again. We contacted them again wanting a credit numerous times without any responses.

I placed an order on April 9, 2023. Received the wrong item on April 16, 2023 and have been trying to return it ever since. I have sent several emails as they do not offer customer service over the phone. They don't respond to emails either apparently. After sending an email on April 25, 2023 informing them that I feel their non response was an attempt for me to miss the return window so they wouldn't have to issue me a refund they responded with a return call tag number and told me UPS would pick up the package. When UPS didn't pick up the package, I called UPS. They informed me there was no pickup scheduled and that 2xSavings should have given me a tracking number. I sent them another email asking for the tracking number and nothing (crickets). So far I have sent 5 emails trying to return incorrect shipment and get my due refund. I will never order from this company again. I strongly suggest if you are reading this review, rethink your decision to place that order. Yes, the prices are great, but remember you get what you pay for. I'm also leaving this review on the BBB site as well.

I already wrote a review regarding my ordering of a product, the product arrived damaged and was refused and I could not get in touch with the company as they do not provide a legitimate customer service number on their site and no one responded to my emails Well, they responded after I wrote that review and offered to send a replacement The replacement was also damaged and unsafe for use but not noticed until after delivery I have written back with pictures to the person who contacted me (Marc) for two days without response I asked for it to be returned due to damage and because the legs do not attach safely Screws were stripped and locked in the metal and the right hand legs are at an angle tilting toward the seating area so it could give way easily and fall on me The screws will not go in properly and they are already popping out due to the weight of 200 lbs on them So will be disassembled and moved back to the garage awaiting a ltl pickup for return and refund The left front corner had noteable damage I thought I might tolerate when it arrived but I am disabled and have difficulty seeing so didn’t notice other damage until afterwards Also bubbles on desk top and fraying around all edges of top in addition to the damage where it appears it was banged into the left front corner It’s broken underneath Also scratch on privacy panel No response They also refused to provide me with a working phone number to contact customer service although I asked multiple times They just ignored the request As this is my third attempt to purchase this desk (twice from this seller) and all have arrived damaged and unusable I would like to return for full refund They still have not changed the fake phone number on their website so someone can actually contact a customer service rep with problems or questions My next step will be to contact the BBB and file a complaint to get this desk picked up, returned and refunded to me

They shipped my order to Washington state when I live in NJ. I know my address. I put in the correct address for shipping so why the hell did it get sent to WA??????? I gave my order extra time to arrive bc of all the natural disasters but when I actually looked into it, I noticed the incorrect address. I'm so frustrated. Never shopping here again! Should have paid the extra $15 at Lowe's for something way more reliable! I better get my money back or sent out my product. I'm pissed.

someone please explain why you need my picture ID and the last 4 of my card? you already charged my card.. i have never heard of such a thing

Ordered an item through this site and I expected delivery by Aug 3. It was a special gift that I wanted delivered by a certain date but it took this company a week to inform me that the item was now out of stock Even though when I ordered the set it said it was in stock and gave no indication of being low or limited. They also fully charged me on about the third day of the order instead of just keeping it pending on my card so now I have to wait even longer for a refund to purchase it elsewhere. I will definitely not be using this site again. Terrible communication.