Good customer service
Good customer service
By Chin-yi H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
151 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pacific Kitchen Life has been a leader in the range hood industry since 1987. They offer the most powerful kitchen ventilation systems in the US, with CFM rates up to 900-1,200. Their range hoods are known for their quality, safety, and elegant design. Health experts recommend their products to reduce exposure to harmful cooking fumes. Choose Pacific Kitchen Life for a range hood that makes a difference in your kitchen.
Pacific (2pacific.com) has 151 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 127 reviews with 5 stars · Clear filters
Good customer service
By Chin-yi H.
Very satisfying
By Dung V.
Muy cómodo todo y brillante atención
By Roberto Carlos S.
Having the TruSteam hood we purchased from the Oakland store in 2012, it was showing its need to replace. We decided again to shop at the Oakland Store, and were greeted by Zoe, the same person who helped us in 2012 to purchase our original hood. Again, Zoe was incredible, helpful, polite, and took generous time to show us the new(er) range hoods. We were able to get it installed the next day, effortless by the technician. Very pleased are we!
By Senior Citizen Premium S.
The customer service is friendly, and the technician is professional. The ordering process and the installation are very smooth. We are really happy to have the new rangehood in our house.
By I.L.
Skillful and effective. Job well done.
By Jim
Knowledge, experience & smooth installation
By customer
The technician showed up on the schedule. The old machine was removed without any messy. The new machine was installed smoothly. He did everything professionally.
By Richard D.