Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
627 reviews
25home FurnitureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
25Home is a furniture company that aims to revolutionise the industry by offering high-quality, modern, and minimalist designs at radically affordable prices. We are led by a team of Nordic designers and deliver premium on-trend furniture and accessories with a focus on modern and Scandinavian style.Our headquarters are located in Los Angeles, where our dedicated team works passionately to create products that inspire you to live the good life. What sets 25Home apart is our unique direct-from-manufacturer model. We believe that furniture should be accessible and affordable for everyone, which is why 25Home was founded. We offer a one-year guarantee on every product we create, ensuring your satisfaction and peace of mind.Join us on our journey as we redefine the furniture landscape, making high-quality and well-designed pieces accessible to all. Experience the 25Home difference and make your living spaces more stylish with our premium furniture and accessories.
25home Furniture (25home.com) has 627 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
627 approved reviews, newest moderated first
Love our new couch and the quality is amazing.
By Alex G.
Response from 25home Furniture· Aug 17, 2023
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're satisfied with the couch. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service. Thanks again for choosing us!
Everything with my purchase including customer service was great! The quality of my leather sofa is superb and the packaging for shipping was also great. Sofa quality, looks and comfort are all top notch. Very happy with my purchase and highly recommend 25home Furniture to anyone and all,
By Louis C.
Response from 25home Furniture· Aug 17, 2023
Thank you so much for your wonderful feedback! We're thrilled to hear that you're delighted with your leather sofa from 25home Furniture. Your satisfaction is our top priority, and we're glad to know that our product and customer service met your expectations. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you again.
Seriously the best couch ever!!!!!! I love this thing. Quality is amazing color is amazing it’s holding up amazing. Love it. Will buy another in the future for my other living room.
By Julia E.
Response from 25home Furniture· Aug 17, 2023
Thank you so much for your kind words! We're thrilled to hear that you love the couch. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service. We look forward to serving you in the future and providing you with more exceptional experiences.
Great couch and very hands on customer service throughout the process! Very happy with the durability and look!
By Jeremiah G.
Response from 25home Furniture· Aug 17, 2023
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're satisfied with our products and services. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service. Thanks again for choosing us!
The couch I bought is excellent (sandwich air leather). The air leather material is amazing and the sandwich style is so comfortable. Also such a wide seat and makes it a long lasting investment. The only difficulty is that during shipment the delivery service does not bring the box into your home. Otherwise, wonderful experience!
By Cory and Gill L.
Response from 25home Furniture· Aug 17, 2023
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're enjoying the couch you purchased. We appreciate your feedback regarding the delivery service. We apologize for any inconvenience caused by not bringing the box into your home during shipment. Your feedback helps us improve our services and provide a better experience for our customers. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We're here to assist you and ensure your satisfaction with your purchase. Once again, thank you for choosing our product and sharing your positive experience!
I love my sandwich sectional and ottoman! It’s so deep my feet don’t touch the ground when I’m sitting all the way back! I’ve also fallen asleep on it Almost every night since receiving it! I couldn’t be happier with my purchase!
By Cindy
Response from 25home Furniture· Aug 17, 2023
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're satisfied with our products. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service. Thanks again for choosing us!
I was skeptical at first since I was unfamiliar with the brand. But I was in love with one of their sectionals so I took a chance. And boy am I sure glad I did. The customer service was amazing and delivery couldn’t have gone smoother. My husband and I are obsessed with our new sectional. It is so comfortable and fits perfectly in out home. I would definitely purchase from them again.
By Grace
Response from 25home Furniture· Aug 17, 2023
Thank you so much for your kind words! We're thrilled to hear that you took a chance on us and that you're loving your new sectional. We're glad the customer service and delivery met your expectations. It's wonderful to know that the sectional is a perfect fit for your home and that you and your husband are so pleased with it. We truly appreciate your feedback and would be honored to have the opportunity to serve you again in the future. Thanks again for choosing us!
The sales technician was very helpful. They were responsive to my needs. They helped me get the best deal and even made sure that it was delivered after I returned from vacation 2 weeks after I ordered it just as I requested.
By Justin O.
Response from 25home Furniture· Aug 17, 2023
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're satisfied with our products and services. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service. Thanks again for choosing us!
