Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
51 reviews
24petprotect.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pre-existing conditions are not covered. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit www.24Petprotect.com/terms. Preventive Care coverage reimbursements are based on a schedule. Complete Coverage℠ reimbursements are based on the invoice. Products, schedules, and rates may vary and are subject to change. Discounts may vary and are subject to change. More information available at checkout. Insurance products are underwritten by United States Fire Insurance Company (NAIC #21113. Morristown, NJ), and produced and administered by PTZ Insurance Agency, Ltd. (NPN: 5328528. Domiciled in Illinois with offices at 1208 Massillon Road, Suite G200, Akron, Ohio 44306). (California residents only: PTZ Insurance Agency, Ltd., d.b.a PIA Insurance Agency, Ltd. CA license #0E36937). 24Petprotect is a brand name.
24petprotect.com (24petprotect.com) has 51 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 38 reviews with 5 stars · Clear filters
My experiences with 23 pet protect are very positive. I have a lifetime membership for my dog and I purchased insurance for him through 23 for tech pet protect. Very friendly and courteous staff that knows the business.
By William J.
You guys have always made my experience pleasant. You even sent a condolences card when he passed away. That was so kind of you guys. You made the process super easy on how to resign up with my newest kitty 3-4 years later. Your customer service with me has not changed at all. I appreciate everything that you guys have done with and for me, thus far.
By Pebbles
My fur baby was just calmed and relaxed
By Shawnta
Just a few simple questions with some simple answers was all that was needed - great and friendly service!
By Lauren B.
Updating my review! Great pet insurance. Very fast reimbursement like a few days after I submitted. I have two frenchies and I believe pet insurance is very worth it. My old dog that passed away of cancer we had 24petwatch and they were always the best! That is why I decided to continue with the 24petprotect insurance. My dogs have had surgeries, allergies, leg issues, and pneumonia which have all been covered. All pet insurance increases the cost after the first year and as the dog gets older. This just gives me peace of mind I can help my dog if they get sick with something serious like cancer or IVDD!
By Alena
Submitting a claim was easy and received a quick response
By Janet S.
It was easy to sign up.
By James M.
Responded to my questions, and gave me good service.
By RUTH H.
