The right material and delivered on time
The right material and delivered on time
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
714 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to 24hr Supply! We provide plumbing supplies online with dedication, integrity, and consistency.We are located in New York, and all items ship from our warehouse here. Every day we want to delight people like you!
24hr.supply (24hr.supply) has 714 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 31 reviews with 4 stars · Clear filters
The right material and delivered on time
By customer
The company reached out to explain the issue and offered to remedy. I should have looked back on the original invoice and found the original shipping cost in order to make a judgement whether I return it or not. That was on me. So the comment below is not a true representation of the issue and I withdrawl it. "The order was fine, found I could not use the part so I returned it. The return was the issue! I was returned less than 1/2 the cost of the part do to excessive fees. I was sent a return label but no information on what the return cost would be. I would have made out better putting the part on ebay than sending it back. I won't be ordering anything from you again."
By SD
Response from 24hr.supply· Jul 19, 2023
Hi, Usually, we charge for return shipping if there is no issue with the item. This septic system are expensive to ship and thus the total refunded was reduced. I apologize that this was creating confusion for you. All the best, 24hr Supply
If I'm spending so much on risers it would be good to at least know what hardware is needed if it's not included. This way I can just go to the hardware store and purchase it. I emailed inquiring and was just told it's not included and can't be purchased. Not that helpful.
By Randy
The part I ordered was delivered promptly but wrong part was shipped. They accepted and processed the return quickly.
By TOM
Response from 24hr.supply· May 17, 2023
HI Tom, We are sorry you had this hassle and are working hard this shouldn't happen again. All orders are checked twice to make sure we are sending the correct item that the customer ordered. I'm glad to hear that the return was processed quickly. Best regards, 24hr Supply
mu husband bought a pipe from you and your manager didnt say it was on discount, what a weird situation
By Vanessa G.
I used in the past and inventory was good but still a little limited but I do recommend all plumbing companies use these guys. Thanks
By MICHAEL P.
Ordered my part, received it within time promised, no issues.
By Mike
The price was the lowest I could find, and the shipping charges were reasonable. My only note would be that the items were simply covered with shrink wrap with no other protection. It's a minor miracle that they traveled across the country without damage.
By Matt J.
Response from 24hr.supply· Oct 27, 2022
Hi Matt, Thanks for your feedback. We take great care in the packaging of our items. Additionally, you can reach out to us to request help with an item. We are here for you! Take Care, 24hr Supply