1st Security USAReviews of 1stsecurityusa.com

I have had an alarm system through 1st Security and I cannot say anything negative about it. The system works great and makes my family and me feel safer at home. The people working at 1st Security are reliable and available to help when issues occur. So far, I've had one issue with one of my sensors falling- but it was quickly and easily resolved!

The process was much more complicated than expected. Luckily, Larry knows how to walk you through a solid install.

I must say , I am not much of a Techy person . I was dreading the whole process . Thank you Larry ! For making me sleep better at night . You made it easy and in a hour I had it all up and understood how it works . . I would recommend you and your products to my friends .

My system is newly installed thanks to the amazing customer service at 1st Security. It was easy, painless and a lot less expensive than some of the other companies that i researched (including the one that I just left). I now feel a great sense of safety having 1st Security watching over my family and also in knowing that the staff is so willing to help me and genuinely concerned in my comfort with the system. Thank you 1st Security

I did research on several home alarm system companies and found 1st Security to be superior in regards to both technology and overall customer experience. The salesman, Harold, did a full web meeting showing the system, the capabilities, and the overall pricing. The technical support by Larry was also very good, walking me through the entire process to set up, and later add elements to, the system. I have and would recommend 1st Security to my friends and family.

Larry Conner was awesome and helped me get an install issue I was having resolved in 5 minutes. I had put it off for 2 weeks thinking it would be laborious and time consuming - a few quick buttons and my issue was resolved instantly. Responsiveness to my initial phone call for service was almost too fast. Highly recommend them.

I am pleased with my 1stSecurityUSA service thus far. Howard was a pleasure to speak with and he explained everything about the service in a clear and concise manner. Larry installed my service and was also great.

Recent activities around my household had encouraged my girlfriend and I to look into home protection. We searched online and although neither of us had heard of 1st security, we read the reviews and decided to give them a call. I'm very pleased we made that decision. 1st security was a breeze to work with and everyone we have spoken with has been very helpful and knowledgable. The DIY system was very easy to install and only took a few hours to do. In order for the contacts to sit flush with one another, I did have to make a few notches into my door frames and decided to place my touch screen on the wall, not on a table top which is the way It comes in the box, meaning I had to install a wire from the touch pad to an electrical outlet I added in my basement for it to plug into. Being an electrician, I perform these tasks on an every day basis making it simple for me to do so. That being said, the average homeowner may not have the same abilities or skill sets I have, making it a little more difficult for them to achieve the wall mounted look of the touch screen shown on the video they have on their website without getting an electrician to come in and fish a wire and add an outlet. That's the only negative thing I have to say about the installation, other than that, the "peel and stick" system they have is great. All in all, working with 1st security was a pleasant experience and would recommend their service to anyone looking for an easy, reliable, good looking security system in their home!!!