First National BankReviews of 1stnb.com

Stay far away from doing business with FNB. They're communication is poor. Their representatives are rude. Their banking portal is dated and difficult to use. They tried to tack on a fee for lack of homeowner's insurance despite the fact that I sent in proof of insurance multiple times. It took me months to get them to remove the fee and finally close my account.

First National/1st Convienence bank account representatives are not compassionate or empathetic to ANY person going through ANY situation. For example, if your account goes overdrawn and you do not correct it by bringing the account to a positive balance BY THE END OF THE SAME DAY IT WENT NEGATIVE, they charge you $34 per transaction overdraft fee AND THEY WILL NOT WORK WITH YOU OR REFUND THE NSF FEE EVEN IF YOU FIX IT BY THE NEXT BUSINESS DAY.

Have a issue with Global account and FNB chooses to ignore my emails. Stay away from FNB they are the worst bank to deal with . A minus 10 is my rating

Ive asked FNV to atrend to multiple ussues on secure chat where i was not heloee at all fir 4 hrs after i said i was in a hurry and setvice was very slow. Tgey delated me firc4 hrs and keot promusing service i never got. Several consultabt jouned chat abd left 45 mins later after never givibg any help :Buyiswe, Junior, Lebohang , Tebellious. Tyrone, Ntombizodwa. They then deleted all my secure chat messages for yrs wheni made query so i had no evidence. They deleted msgs for bout 8 yrs...just to delete what i threathened to report. Nitca thingvwas done and no apoligies. THIS SERVICE IS CALLED SECURE CHAT How secure would you feel after that. The lack of ethics in banking it shows is shicking and fnb will not deal with it as clearly tgecethicscis in keepingvwuth their brand. Whoever deketed my SECURE MSGS shoukd be fired alingvwuth whoever covrred for tgem as my money abd my chars sjpujd be protected esp in banking. They ruined my trust ahd beleif in secure chat and continue to ignore or gslight but thst is real banking so are we safe If they can deketedwgatever tgay lije whenever tgey like to protect unethical behaviour ???

This is the worst banking experience I have ever had. They make everything unnecessarily difficult. There is very strict rules on the amount of money that can be transferred and how many transfers can be made each month. I have not encountered this with other banks. The only reason I banked with them was for the physician loan and that was a horrible experience characterized by poor communication and unprofessionalism on their part. DO NOT BANK with FNB. You will most certainly regret it. I know I do.

This Bank is terrible in Customer Services, their Teller says what do you want, infested of other Bank says welcome to our Bank how may I help you. Teller was not wearing a name tag, so no one knows who was she. I believe FNB hire all prejudice employees. '

CAUTION TO FUTURE CUSTOMERS: This bank refused a basic line of credit despite strong collateral and prior history. No transparency, no discussion, no advocacy. IF THEY CAN'T HANDLE A LOW-RISK, STRAIGHTFORWARD RENEWAL, IMAGINE HOW THEY'LL TREAT YOU WHEN THINGS ACTUALLY MATTER. If you think this is a better alternative to our IN Bank take over you will be terribly disapointed, it is a board of CPA's and corporate officials who look at only numbers and not the integrity of the company or individuals running it. Thank You Scott Johnson, (42 years in buisness)

Shut my debit card off on Christmas (PLENTY) of money in my account ...but while it was shut off they did manage to take their services charch out ......getting my money out and changing banks I suggest you do the same