Every easy to navigate through
I like the pricing
By Melissa Y.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,506 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.Contact LensesEyeglassesSunglassesVision Test
1-800-GET-LENS (1800getlens.com) has 3,506 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 63 reviews with 3 stars · Clear filters
I like the pricing
By Melissa Y.
Nice site , It was fast
By Lizeth M.
Easy to order
By M Y I.
Customer service was great but they take a week before shipping out contacts. Kind of bad when shipping contacts is your business.
By Joel
The total was not displayed before putting the payment in. Looked like my total was a lot less then it ended up being. Very deceitful. I did receive the order in 7 days, was happy about that. Will not be ordering again because of the way totals are displayed.
By Natlie
I don't fully understand the reasoning behind rebates. It seems unnecessary, would eliminate the need to kill trees, wouldn't require additional funds to purchase envelopes and stamps, do people even own printers these days(?), etc. I would imagine Rebate Card, as a 3rd party, is getting some cut/incentive, so why not just cut out the middle-man and eliminate the hassle of rebates for your customers altogether?
By Jennifer
Ordered contacts over the phone and they didn't honor any of the offers that were online for new customers-- also had trouble understanding the woman on the phone (accent I guess) they advertise get contacts fast lol 10$ shipping (the least expensive-- 5-7 business days PLUS 3 days from the day you order "to process"?!
By Deborah