Almost perfect
Patrick was helpful in verifying the defective cartridge. I took 1 star off because he didn’t call me back as promised. That’s my only complaint.
By Beth
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
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Ink Refills - Bulk Ink, inkjet cartridge and laser toner refill kits for all printer cartridges
123refills (123refills.net) has 323 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 30 reviews with 4 stars · Clear filters
Patrick was helpful in verifying the defective cartridge. I took 1 star off because he didn’t call me back as promised. That’s my only complaint.
By Beth
Good products and good service. I have bee using their products for over 5 years now. Sam Parker has given great assistance.
By Rudolf van L.
I appreciate the quick service on filling my order. These refills work well on my HP printer, which can be finicky. It identifies the cartridges as used and does not give an accurate reading on fill level. It does print well with them, and gives good results.
By S. S.
Response from 123refills· Oct 10, 2015
Thank you for leaving us feedback. The issue you are experiencing with the ink level monitoring is finicky on some printer models as you mentioned, it is actually very unusual, but does happen 1-2% of the time on some printer models, this article may help: http://support.uni-kit.com/customer/portal/articles/1619156 We hope you enjoy the overall value and we appreciate your business and the time you took to leave feedback.
About ten years ago a friends suggested I stop buying ink at regular stores and use your company. I was a little cautious, at the time I didn't really trust online purchasing. (I still don't by the way). Nevertheless, I trust my friend and it turned out to be very good advice. I've purchased several cartridges every year from you since her tip. Every transaction was quick, the correct product delivered and the prices (with a coupon) is always low. I would and have recommended this company to others.
By Isaiah
Great price, but the colors seem to be smudging, even after multiple alignments and cleanings. This is on my canon multi color and black cartridges, I've never had problems with the single ink cartridges from them in the past.
By Clare
Response from 123refills· Aug 25, 2015
Please email us with a pic of the cartridges you received so we can investigate and try resolve for you
Something is ok
By Dan
Ordering was a little confusing because of all the different cartridges to choose from. Shiipping was fast. Delivery time was slow with the USPS. But that not their 123's fault. TH
By Thomas
I initially had issues when first replacing my cartridges but it seemed to work if I ignore the warnings that the machine didn't recognize it. Though I'm sure it could be a hassle for those less tech savvy.
By Pete