Excellent customer service.
Thanks to Robert Williams For their support. Excellent service In one call resolve my neccesity. Thanks from Puerto Rico.
By Francisco
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
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Ink Refills - Bulk Ink, inkjet cartridge and laser toner refill kits for all printer cartridges
123refills (123refills.net) has 323 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 211 reviews with 5 stars · Clear filters
Thanks to Robert Williams For their support. Excellent service In one call resolve my neccesity. Thanks from Puerto Rico.
By Francisco
This time I ordered several replacement inkjet cartridges. The order was filled quickly and correctly. One of the cartridges had leaked badly during shipment (luckily it was enclosed in a sealed plastic bag so no ink got out). A call to support got a quick response in the form of a request for a picture of all the cartridges in the order, the good ones and the one bad one. A replacement is on its way.
By Jeff
Customer Service Prompt and Polite, when asked about my order inquiry, and my order came in with no mistakes, and my printer is working Good!
By Petra R.
My first order from this company. Happy with products.
By Simon
This is the best price I have found. Have used 123 before and am happy with the product and quick delivery.
By Joseph
I used to buy ink and supplies from 123refills to refill my old cartridges, which I did for years. But that became a bother, so I started buying remanufactured cartridges from them, and they work great. The very few times there was a problem with the order, they corrected it immediately. Lots of information, too, both on-line and if you call. Orders take usually a week to Indiana. I don't know why I would change, although 123refills have "lasted" through at least three printers.
By Kevin
I order, it get here in a timely manner. Toner fits, injets fits, toner refills work. What else does one need?
By Rodney C.
Easy to use and works great
By Nerry