Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,811 reviews
10X Health SystemSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.
10X Health System (10xhealthsystem.com) has 1,811 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 374 reviews with 1 star · Clear filters
I don't want your product
By Don S.
Response from 10X Health System· Mar 4, 2026
Hi Don, We can confirm that your subscription has now been fully canceled and no future shipments or charges will be processed. Please know that you can always reach out to us directly via email or phone if you ever need assistance managing a subscription. We are here to help make that process simple. –10X Health Support Team
Zero explanation for everything. Paying $600 for this test and like no human contact no call no nothing no email with my results easy access to it basically no information I had to go to another doctor face-to-face and try to explain what this whole thing is about.
By Jacob L.
Response from 10X Health System· Mar 3, 2026
Hello Jacob, Thank you again for sharing your feedback. I am truly sorry to hear that you felt there was no explanation or support provided. That is certainly not the experience we want any customer to have. After reviewing your account, I do not see any incoming calls, emails, or text messages requesting additional clarification. Had we known you were looking for further guidance, we would have been more than happy to assist right away. We always encourage customers to reach out with questions so we can ensure everything is clearly understood. I also want to advise that a manager has already reached out to you directly regarding this matter to provide support and discuss your concerns in more detail. Our goal is to make sure you feel confident in your results and fully supported. -10X Health Support Team
Well 1 star just because i hope someone will answer here lol, trying to book an appointment at Vegas clinic but nobody answered emails, online booking or call either. Even customer service couldn’t reach the clinic while I was waiting on the line. They have to lost a lot of business if nobody answers.
By David H.
Response from 10X Health System· Mar 2, 2026
Hi David, We are truly sorry this happened and we completely understand how important it is to get an answer when you call and to receive a timely follow up. That is frustrating, especially when you are trying to schedule care. We have escalated this to our clinic leadership team, and a team member has called you back to help make this right and get you scheduled. This is not the experience we want for anyone, and we appreciate you bringing it to our attention so we can address the communication breakdown and prevent it from happening again. Thank you for your patience, and we look forward to getting you taken care of. –10X Health Support Team
I could not get a hold of my original representative to even make the order. I was finally given a new representative however, after I placed the order, it took almost a month to receive it. I was told it was sent to the wrong location, but took weeks to fix the issue.
By Bill S.
Response from 10X Health System· Feb 26, 2026
Hi Bill , We’re very sorry for the frustration you experienced. That is far from the smooth process we aim to provide. Carrier delays can sometimes be outside of our control, but we understand that the communication and resolution on our end could have been handled better. We appreciate you bringing this to our attention, and we will work to ensure your future shipment experiences are much smoother and more proactive. Your time and trust matter to us. –10X Health Support Team
I ordered one bottle and you keep charging me every month
By joseph Z.
Response from 10X Health System· Feb 24, 2026
Hi Joseph, Thank you for bringing this to our attention. Your original order was placed under a subscription, which included a discount for enrolling. That subscription is set to ship every two months and can be canceled at any time. I can confirm that your subscription has now been fully canceled, and no future charges will be processed. If you ever need assistance, please do not hesitate to reach out to us directly at 844 977 2810. We are always happy to help. –10X Health Support Team
None of these vitamins have really changed anything. I feel its just expensive vitamins I can get anywhere.
By Rudy M.
Response from 10X Health System· Feb 23, 2026
Hi Rudy, Thank you for sharing your honest feedback. We understand how frustrating it can feel when you are not noticing the changes you hoped for. Our supplements are formulated to be highly bioavailable and based on your specific results, but everyone responds differently and timing can vary depending on consistency, lifestyle factors, and underlying deficiencies. If you are open to it, we would be happy to review your current protocol and discuss whether any adjustments may be helpful. Our goal is to ensure you feel supported and confident in what you are taking. –10X Health Support Team
I make a twice order and you are able to help me with a cancellation
By Amauri C.
Response from 10X Health System· Feb 20, 2026
Hi Amauri, We apologize for the inconvenience. We pack and ship orders almost immediately after purchase to ensure timely delivery, which can sometimes make cancellations difficult once processing has begun. A team member has already reached out to you directly to provide more information and review what options may be available regarding your duplicate order. –10X Health Support Team
This is my follow up review from my original review. I heard back from 10x and even though they have contacted me after my review. They DO NOT stand behind there products. They give no refunds even though there products made me extremely sick. I came to 10x for help because I was having issues with other supplements. I did the genetics and bloodwork. I voiced this during my inital call before I made my purchase, I would have never spent thousands of dollars had I known they don't even back up there supplements, even Natural Grocers stand behind the products they sale. 10x just wants to sale you additional test and products. 10x is a total waste of money.
By CB
Response from 10X Health System· Feb 20, 2026
Hi there, We are truly sorry to hear about your experience and appreciate you sharing this feedback. Our goal is always to support our customers, and we regret that this was not your outcome. While we strive to provide guidance based on genetic and bloodwork insights, there are limitations when it comes to supplements and medications, including how each individual may respond. For safety and regulatory reasons, we are not always able to offer refunds once products have been opened or used, and we are sorry that we could not do more in this situation. –10X Health Support Team
