100% PUREReviews of 100percentpure.com

I used only their products for a long time. Then they closed their one and only store in my city so I started to order on line. Like many others I had to call the telephone number listed, kept my order # and the first time they delayed so long but they did refund my order. So foolishly trusted them again and ordered more products. They stayed in the whare house for more than a month getting my product and making up the mailing label. OMG I loved their products but I've had enough waiting. I'm out trying to duplicate what I like with other clean cosmetic products now and it takes time and lots of energy to get it right. Nope not waiting for Purity Cosmetics/100 Pure again. I'll find one I can purchase and test in a store.

No point in buying and trying out their makeup if they’re ALWAYS out of stock in everything. They just restocked their black mascara and now it’s out of stock yet again after not even 5 days. Ridiculous.

As another reviewer mentioned, I never write reviews, let alone bad ones, but it is unacceptable for a company to treat their customers this way. I ordered on December 5th and was not informed that my package shipped until December 11th. I got an email stating that they were experiencing a traffic jam. I've been tracking my package for a week now with no movement. I've contacted customer service several times but have not received a response. When you call, you only get a voicemail to leave a message; there is no live person to speak to. I’m not sure if my package will ever arrive or if I will get my money back. It's December 19th, and still nothing. Lesson learned!! Buyers beware!!

I have never written a bad review. However, I feel I must give a warning on this company. We ordered on Dec. 1, by Dec 4 we were told that they were delaying shipping due to "high demand", on Dec 11 we were partially refunded because they oversold product they didn't have. Today is Dec 16 and we still do not have the rest of our order. I have sent 2 emails, and called multiple (6) times, and have yet to hear back from them. Customer service is non existent. It also looks like this Christmas present isn't going to show up.

never have anything in stock

While rarely disappointed by any seller, 100% Pure is NOT recommended. -- On top of all else, the spam is mind-boggling, it must be over 100 in about 5 weeks. No response from customer service.

Prices have gone up so much. You pay for shipping but it takes so long to get your product. They didn't take my order to be shipped for six days, and then they said shipping would take 7 to 10 business days. I will not be buying from this company again.

I referred 100%Pure to my daughter to order products as gifts. My daughter placed an order a month ago, still has not received the items, no communication. We both have sent numerous emails & phone calls with no response, up until a week ago when I threatened to call the credit company and file a claim, I got a response asking for the order number. Emailed the response right back. Still no word. No products. This is ridiculous & I feel horrible I ever referred this company. Never will I make that mistake again.