Good tuning product - Slow difficult to reach customer service - Long known issue
It took 11 days for a 034 representative to get back to me to answer my questions.I am assuming it is not his fault but a company that refuses to invest in a proper number of support representatives. Many reviews going back years mention this frustrating issue. The tune itself is very good. I recommend their tunes but just know it is going to be difficult to get a hold of anyone and it will be many days before they get back to you. The representative that did finally reach out to me was helpful and polite though.
By Kevin P.