Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
445 reviews
ZyrenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zyren is a skincare brand that focuses on delivering advanced, science-backed formulas for firming and anti-aging care.
Zyren (zyrenofficial.com) has 445 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 297 reviews with 5 stars · Clear filters
Excellent service. Had an issue with a product. The response was immediate, and the problem was fixed.
By Inara H.
Response from Zyren· Sep 17, 2026
Hi there, thank you so much for this — really glad the issue was picked up right away and sorted quickly for you. We appreciate you taking the time to share such kind feedback! 💜
I sent an email saying that I had not seen any results after using the cream and within minutes I had received an email confirming a full refund. Fantastic service. Thank you
By KES
Response from Zyren· Sep 17, 2026
Hi there, thank you so much for this — really glad we could get your refund confirmed quickly once you reached out. We appreciate you sharing your experience, and thank you for giving the cream a try! 💜
I was a little apprehensive about using a company I hadn't used before but it's been a great experience. Customer service and contact is excellent. Wouldn't hesitate to recommend them. As for the products time will tell!!
By Liz
Response from Zyren· Sep 17, 2026
Hi there, thank you so much for this — glad we could win you over even with that initial apprehension! Really appreciate the recommendation on the service side, and we hope the products go on to earn the same trust over time. Thank you for giving us a try! 💜
I can see and feel the difference when I use my zyren pen type wand on ny eye area. I have fallen eye lids and zyren does help lift them a bit. I need to use it every day. I only need a tiny amount which I spread with my finger and then use the cool tip which feels lovely. I also notice that my eyes are not as dry and irritable which I was not ecpecting.
By Beryl
Response from Zyren· Sep 17, 2026
Hi there, thank you so much for this detailed review — really glad the wand is helping lift the eye area, and lovely to hear the cool tip feels so nice to use too. The extra bonus with less dryness and irritation is a great surprise, and thank you for sharing exactly how you're using it. We really appreciate it! 💜
This cream actually does work. Even after a couple of weeks you could see the difference. I have now moved onto their under eye cream with it's cooling metal tip. That too also works. Am now looking to see if they do face cream. Overall I thoroughly recommend this company and the items they sell.
By Marian B.
Response from Zyren· Sep 17, 2026
Hi there, thank you so much for this — a visible difference after just a couple of weeks is wonderful to hear, and we're thrilled the eye cream and cooling tip are working well for you too! We'll make sure your interest in a face cream gets passed along to the team. Thank you for such a thorough recommendation! 💜
Placed wrong order, emailed straight away and my request to cancel was dealt with straight away. Great customer service
By Deborah G.
Response from Zyren· Sep 15, 2026
Hi there, thank you so much for sharing this — really glad we could get your cancellation sorted quickly once you reached out. We appreciate you taking the time to leave such kind feedback! 💜
The company are very efficient to deal with. The postage of the neck and decollotage cream was a little slow but when I chased it up they responded very quickly. The cream is lovely to apply, I would say there is a slight improvement in my neck but would like to give it more time to review results.
By Mrs Angela M.
Response from Zyren· Sep 15, 2026
Hi there, thank you for sharing this — glad the follow-up on postage was handled quickly for you, and lovely to hear the application experience has been a positive one. A slight improvement already is a good early sign, and giving it more time is exactly right — the neck tends to be the slowest area to respond. Do keep us posted as you continue! 💜
Chloe replied very quickly, with the information I asked for, all sorted in one email 👍🏼
By Bridget
Response from Zyren· Sep 15, 2026
Hi there, thank you so much — glad Chloe could get everything sorted for you in one go! We'll be sure to pass along the kind words. 💜
