Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zupapa is listed under Outdoor & Winter Sports.
Zupapa (zupapa.us) has 15 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 12 reviews with 5 stars · Clear filters
Quality product with wonderful customer service! So glad we chose this company. Our 15 foot trampoline is holding strong after almost 2 years of kids and adults jumping on it. The net got a small hole and they were very responsive by email and honored the warranty, replacing it within a week.
By Leah E.
Getting replacement mat and screen for my trampoline was so easy. Very cost effective too!
By Judy M.
This trampoline has lasted for 10 years. Replaced parts such as netting and pads a few times and even a bent pole but this keeps on working for many hours of fun.
By Elaine R.
If you're looking for a trampoline that combines superior quality with user-friendly assembly, look no further than Zupapa. We got this for our daughter for Christmas and, despite a northern winter delaying setup, had it ready for fun in under two hours – a stark contrast to our previous model. She loves the rectangular shape for her gymnastics. A real testament to the company was their customer service: months after our purchase, Zupapa responded quickly and effectively to our questions. Definitely a five-star experience – I highly recommend Zupapa!
By Chris H.
