Excellent customer service
Excellent customer service, and excellent product
By Bob G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
235 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
zulaykitchen.com is listed under Bathroom & Kitchen.
zulaykitchen.com (zulaykitchen.com) has 235 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 193 reviews with 5 stars · Clear filters
Excellent customer service, and excellent product
By Bob G.
Customer service is amazing. My frother broke and they very quickly sent a replacement!
By John H.
I had trouble with my milk froth so I emailed the company. They responded very quickly and gave me troubleshooting things to try. When nothing worked they sent me a new froth. Customer service is wonderful and I love the product. Thank you very much.!
By Paula C.
Literally the best customer service I've ever experienced. Great products. Would recommend time and time again
By Robert B.
The replacement process was quick and easy, albeit getting through on the phone took some time. But the shipping speed was incredible for the S&H fee that I paid, and I live in Hawaii. Thank you.
By Rick G.
We bought a milk Frother which stopped working about 5 months after purchase. After reaching out to Zulay Kitchen, they immediately sent a replacement Frother and a spare Frother for free, no questions asked. The new product arrived quickly and we are very pleased at their response. We will definitely be purchasing products in the future from Zulay Kitchen because they have proven they are a company of integrity and trust. And, my wife can’t wait to try more products from Zulay! Thank you
By ROSANNE T.
The customer service representative was very courteous and willing to help.
By Christy F.
Kept their word on the warranty! Even sent an extra frother with the replacement. Will forever use Zulay Kitchen products.
By Cadey