ZolveReviews of zolve.com

An unknown person has fraudulently taken a credit card out with ZOLVE in my name and I've tried going to their website which is all but useless. There are no paths to anything like a fraud department and in order to dispute anything I must know details about the account that I don't have. The first sign of this was from credit monitoring telling me I've exceeded my limit with ZOLVE/TBOM - an entity I'd never heard of until this morning - Annoying that I can't easily contact them to resolve this.

Why am I not still receiving any response from Zolve on my case regarding Credit card Fraud ? It happened in June,2024 and this is October, been close to 4 months. No solution and additional to that pathetic service, you people affecting my credit score in USA by attaching that debt to my profile. Are you serious ? Do you think it keeps me quiet? Need immediate action or just face the consequences.

FRAUD! SCAM! Do not fall for this company’s scheme. They do not report credit to the bureau. They will ask you to apply for a credit card, and after you are approved, they will not update your report with the credit bureau. It’s just a scam. Do not use Zolve Bank—FRAUD SCAM!

Most disgusting and useless US Credit card ever. If everything fails for recovering amount they will harass cardholders by informing parents by sending late notices to Indian address. I have bigger dues in US but they never played such dirty tricks.

09/03/2024 i requested to change the email address on my account cause i dont have access anymore to the email address that is now linked with my Zolve account. I received an email they will look at this and contact me soon... Today 09/20/2024 my email address is still not changed (To change my email takes like 1min of work???) I have send them already multiple emails, i never get any reply back... This is really unacceptable and a very bad service.

Zolve has the worst customer service. While talking to me for collections, one of their associates asked me "how are about able to pay rent and pay for your food?" when I told him I'll more time to clear the bill. This is very insensitive. He kept raising his voice multiple times. They do not respond on time when we want to make the payment. They respond at their own convenience. The APR is very high and they start charging it from the third month itself. They say we can pay by cash at different stores while those stores DO NOT EVEN RECOGNISE Zolve. They torment you so much when it comes to collections. They keep calling you, texting you on WhatsApp, emails etc for bill payment but do not respond at all when queries or disputes are raised. Associates are very rude and don't try to help in anyway. All they need is money even after you accept you want to pay the entire amount with APR and late fee payment.

I had a terrible experience with Zolve. The only way to get in touch with them is via email, and I’ve been struggling to transfer the ownership of my AT&T SIM to my name. Despite explaining my issue multiple times, they are not to able to comprehend the problem Their customer service seems to be confused, not grasping the difference between transferring billing responsibility and switching the network. Now i have been trying to reach them to unlock my sim. But they are not responsding

Zolve is the worst bank I've ever tried! Customer service is supposed to reply within 48 hours, but actually, they almost never reply my tickets, and when you complain they say again "we're going to reply within 48 hours"! Recently, I've done some money transfers, neither receiving nor sending work! It's been more than 2 weeks, and the money has never been recieved. Now my landlady thinks I'm a liar, because of them was supposed a rent payment! Additionally, I've requested to get my debit card many times, I've never recieved it! it's crazier when talking about credit card, it's been more than 7 months and still no reply! By the way, I've sent them all the requested documents and they all have been verified and approved! I can keep listing more and more flaws... In conclusion, based on my experience with them, I DO NOT ADVISE ANYBODY TO BE A ZOLVE MEMBER.