Excellent Products & Customer Service
I really appreciate for the consideration, prompt response and amazing customer service by Stefanie
By Rizwan S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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349 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drawing inspiration from the elegance of Lake Tahoe, USA, ZLINE provides an elevated luxury experience with industry-leading kitchen appliances and bath fixtures. Our commitment to providing homeowners with the experience of attainable luxury is apparent in each and every design.
ZLINE Kitchen and Bath (zlinekitchen.com) has 349 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 245 reviews with 5 stars · Clear filters
I really appreciate for the consideration, prompt response and amazing customer service by Stefanie
By Rizwan S.
Customer service was fantastic the young lady I spoke with handled my situation extremely well thank you
By Michael S.
I was happily surprised to receive a phone call in reply to an online request for assistance only the previous day. The rep I spoke with was kind, clear, helpful & personable.
By Val
I called Z Line to troubleshoot an issue with my range hood. I spoke to a very nice customer service rep who took all of the pertinent information and determined what the issue was. As of the time of these comments, Z Line is shipping me all the necessary parts to repair my hood.
By Tony A.
The support team was accessible and eager to arrive at a solution, which we did. Very happy with their service and their product line.
By Andrew P.
Alicia was beyond excellent. Was super quick to respond and followed up when she had more information.
By Juan Colon R.
My call was answered very quickly. The representative was pleasant and got me a resolution in a timely manner. The customer service for ZLine is outstanding, and gives me confidence in purchasing more appliances through them in the future. I couldn't recommend them more!
By Allison P.
Excellent customer service. I received a prompt response and resolution to an issue I had with my microwave.
By Char C.