Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
76 reviews
Zjani ModsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zjani-Mods specializes in high-quality custom Seiko mod watches, crafted for enthusiasts who value precision, style, and individuality. We offer a wide range of Seiko mods, including GMT, diver, and vintage-inspired designs, each carefully assembled with premium parts such as sapphire crystals, ceramic bezels, and custom dials. Our mission is to make unique, reliable timepieces accessible worldwide—perfect for collectors, hobbyists, and anyone looking for a watch that truly stands out. With attention to detail and a passion for horology, Zjani-Mods delivers Seiko mods that combine craftsmanship, durability, and everyday wearability.
Zjani Mods (zjani-mods.com) has 76 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 37 reviews with 1 star · Clear filters
SCAMMERS. BUYER BEWARE. IF YOU HAVE MADE A PURCHASE CONTACT YOUR CREDIT CARD COMPANY AND DISPUTE THE CHARGE LIKE I DID. ORDERED 8/11. THEY SHIP FROM CHINA! NO CUSTOMER SERVICE. NO RETURNED EMAILS. TOTAL SCAM. DON’T FALL FOR IT. ALL OTHER REVIEWS ABOVE 1 STAR ARE MANUFACTURED.
By rick G.
I received my Seiko look alike watch from Zjani-Mods and immediately knew it was not what I thought I ordered. None of the pins work - you can't set it, adjust it, adjust the band or anything that can be done with a good medium price range Seiko. I tried to contact the company 3 times with no response. This is a scam. Not even sure why they send anything. Why spend the money? The whole affair is a scam from start to finish and I will make sure everybody knows it.
By David W.
Response from Zjani Mods· Sep 21, 2026
We are sorry to hear about your experience. Our watches are custom Seiko mods using genuine Seiko movements, as clearly stated on our website. The watch can be set and adjusted normally, and we’re happy to provide instructions if needed. We also apologize for the delayed response. Please contact our support team again so we can assist and resolve this for you.
Ordered 22 days ago-nothing has arrived. Clearly shipped from China from the tracking document. Sent multiple emails about status——crickets. Should have known from negative reviews.
By DR
I bought a "Seiko Chronograph" that the chronograph does not work! So I paid $270 for a simple watch, where I could have spent $50 for one that only tells you the time! I tried several times to contact them with no response. THIS IS A COMPLTE SCAM, DON'T BUY FROM THEM!!! YOU ARE GOING TO LOOSE YOUR MONEY!!!
By Fernando M.
Response from Zjani Mods· Sep 21, 2026
We’re sorry to hear about your experience. Our chronographs use the reliable Japanese VK63 meca-quartz movement. The large center hand is the chronograph hand and is activated using the top pusher, while the small subdial at 6 o’clock shows the running seconds.. We apologize for the delayed response and would be happy to help troubleshoot the watch or resolve any genuine issue. — ZJani Mods
Do not have anything to do with these people this is a complete scam. I bought a watch It arrived about three weeks later. It is very poor quality. It doesn’t keep time. The stopwatch features don’t work.No replies to emails AVOID!!
By Colin O.
BUYER BEWARE! I placed an order for a Speedmaster Snoopy Mod watch and during checkout they offered me a deeply discounted Ice Blue Tiffany Gold Daytona with an Oysterflex band. I decided to take a chance and add that in. There was a slight delay with shipping, but overall the ordering and shipping went as I expected. Right after receiving the watches, I even got what appeared to be an email from "Ellie" at Zjani thanking me for my purchase and providing an email to reach out with any questions or problems. I immediately reached out to them at the provided email address as the ICE BLUE watch came with a standard band - NOT THE OYSTERFLEX BAND ILLUSTRATED ON THEIR WEBSITE! I have now sent over 10 emails to Zjani and received ZERO replies. All I want is the band that was illustrated on the website that I ordered from! Overall the watch quality is decent and I like to watches - but the customer service is ZERO! For all I know they have closed up shop and are OUT OF BUSINESS! Because of this, I CAN NOT RECOMMEND ZJANI. If you want to gamble - go to Vegas. If they still are in business, they are definitely SHADY! I will happily update my review if they ever contact me to resolve this issue, but for now assume that if there is ever an issue that you will be screwed!
By Geoffrey C.
Response from Zjani Mods· Sep 21, 2026
We’re sorry to hear that your overall experience left you dissatisfied. We take customer concerns seriously and always aim to resolve any issues with an order. Please contact our support team with your order details so we can review what happened and work toward a resolution.. — ZJani Mods
I’ve placed my order then total silence. Scammers. avoid
By Darren S.
Response from Zjani Mods· Sep 21, 2026
We’re sorry to hear this. We are a legitimate business and every order is processed and shipped. We apologize if you haven’t received an update yet... Please contact our support team with your order number so we can check the status and assist you.
I received a mods watch 8/12/2026 and I have issues with it, I have sent several emails asking for help, the time is difficult to adjust. It's clearly isn't a 40mm watch, but because I know returns would be an absolute nightmare I'm willing to compromise.
By Arthur F.
Response from Zjani Mods· Sep 21, 2026
We’re sorry to hear about the difficulty you’ve experienced. The watch case is 40 mm as specified on our product page, and we’re happy to provide guidance on setting and adjusting the time. We also apologize for the delayed response. Please contact our support team with your order number so we can assist you directly.
