ZiprentReviews of ziprent.com

Ziprent has been extremely helpful during from onboarding through management. They respond to our questions in a timely manner and go above and beyond to make the process as easy for us as possible. Overall we are very satisfied with our experience and would definitely recommend them to anyone looking for a property management team.

Ziprent is not only doing rental activity,they also help the tenant , -to fix any infrastructure related issues, - clarify ambiguous issues if any, - play neutral role between the owner and tenant, - communicate promptly on any queries both verbally and on mails/SMS with utmost clarity and sense of purpose - all employees are courteous,efficient and effectively performing their assigned job to the satisfaction of both parties - In our case we could finalize the whole deal in a couple of days ,which is unheard of in our experience of about 5 decades

I decided to work with Ziprent because (a) their online rating was far ahead of other players (b) they were cheaper than the rest and © they required me to do the least amount of work. I was hugely impressed with their work -- I'll call them amazon of property management world. The overall process - from getting the pictures clicked, to getting the listing live on various platforms, to getting leads, showings and applications, and then leasing -- was very smooth for me. Highly recommended!

I had a wonderful experience with Ziprent renting my duplex. The staff was patient and informative helping me walk through the computer steps. They even talked to my daughter in law to continue my registration for my rental. My property rented within 3days. Ziprent helped me pick the best candidate for the property. It was painless renting this time.

Rental Property Manager I needed a rental property manager but had no idea how to find one. I googled "property managers" and found Ziprent. It was very highly rated. I did some research about the company, the owner, license, and "philosophy" of the business. The owner/founder is very transparent. I called Ziprent and explained I had a tenant in mind, but I needed a background check, a lease and probably ongoing management. The associate told me how Ziprent could meet each of my needs and what each would cost. I could opt out any time from the ongoing management, should I decide to. Within a few hours, I received an email from the associate summarizing in writing what we talked about. I signed up the next day and gave them the contact information of my prospective tenant, who immediately sent in her application. There was an issue with the application, and ziprent reached out to the tenant for more information. They could not get hold of her, she was too busy at work. I found out there was a typo with her email address. Ziprent was able to fix this immediately, they were able to contact her. Most companies would take at least several hours/days to fix their database. I feel comfortable calling Ziprent any time I have a question or issue. Most of the time I get someone on the phone, otherwise I leave a message. Very often Ziprent calls me back within a few minutes. This is so much faster than the traditional "in person" property management. Ziprent's quick response is I think their most important asset. Different people may be responding to my various questions, but they are all familiar with my case. Their use of digital apps clearly speeds up the way they conduct their business, e.g., setting up automatic payment methods for rent and/or services rendered. Prior to renting, a photographer goes through the "walk-through" process with the "owner". The pictures show the condition of the rental unit, and what still needs to be done (if any) to make the rental unit up to code. It protects the "owner" since the photos show what the unit looks like prior to rental, and these are kept on file. I am very pleased to have Ziprent as my Rental Property Manager, and I am looking forward to a long amicable relationship.

Ziprenter has a been a breeze to work with. They are very quick and effective with their communication, and prompt with repairs! Great experience so far!

From a process perspective, I liked that the response times were really quick. Having different on-boarding persons to communicate with took a little getting used to, but each person was knowledgeable and the history for each account is shared, so the ramp up time with each was minimal. Having a live person to talk with to resolve any questions was also helpful, though their website does a good job of answering most FAQs. I live about a hour away from the rental, so having ziprent manage the showings with their remote key lock system (and insurance policy) was an overall time savings and made the rental process very smooth. This is how rental transactions in the 21st century should be handled. The photographer, who also served as the inspector for move-in ready condition mentioned that bedrooms didn't have smoke detectors. He didn't mention which rooms were deficient. It would have helped to mention it at the time of the inspection. I ended up having to send a contractor there to only find out that the smoke detectors were compliant. But I'm sure it was just a learning curve issue, as it was his first week on the job. Otherwise, I had a great experience and would recommend ziprent to others.

Ziprent has made be a landlord a lot simpler. Great people who have thought of everything and they do it at a reasonable cost. Thank you!