0 if it was possible
In my market they give themselves a 0-1. I give them that as well. Don't spout out about a Zestimate when you have no idea what the market is.
By Jane
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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Zillow is listed under Real Estate.
Zillow (zillow.com) has 612 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
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In my market they give themselves a 0-1. I give them that as well. Don't spout out about a Zestimate when you have no idea what the market is.
By Jane
Outdated information. Click and bait happens constantly. People need real time information
By C. E.
Posts false information and reviews.
By Josh C.
Holds your profile hostage. Allows false negative reviews on your site and will not allow you to dispute unless you pay for extremely overpriced leads.
By Angie C.
Zillow is a useful resource, but it guesses what your value is. I've called to question how they find the values of homes and got the BS answers. "Oh we use special algorithms" sure. If you believe that I have a bridge to sell you. Last we listed our home and Zillow put a nice high value. We took the house off the market for a few months and just recently put it back on at a lower price and Zillow's value though is not bad, but is much lower than they previously stated. It's all based on your listing price not actual value. Only a certified professional appraiser can do that.
By Jerry B.
Wise buyers do not buy any property in this unrealistic market because you will be paying double for what that property is worth. Also, Zillow.com is at the final stage of buying distressed homes left on the market and auctions to give them a cheap and superficial cosmetic work and sell them to you for twice or even more what they paid by fouling you with a low interest rate, which the Feds will no longer be able to keep it low, so you will eventually be under water with your mortgage higher interest and property taxes. Then you will be forced to give your house back to Zillow company, which will once again be selling the house you bought to another uneducated buyer. Do yourself a favor and be a wise buyer by waiting the market dip down, which is about to happen anytime now and then go buy your house for the right price and value. I am awaiting on such opportunity that will take place sooner than we think because recession is already here and the same crash will take place as the last one in 2007-2010, where houses were selling for their real value! I refuse to make big real estate investors like Zillow, Redfin and others richer on the account of the hard working Americans like us!
By M R.
Non existent customer service. Try to leave a message and their mailbox is full. Amateur operation and typical start-up mentality. Awful experience, and I do not understand how this company is allowed to operate the way it does. The real tragedy is that banks are using this company for their valuations without there being any accountability for massive errors and discrepancies.
By Dux
Zillow customer service is non-existent ! I have submitted two questions to their customer service , but never received an answer.
By Michaela