Excellent customer service and good…
Excellent customer service and good products
By Sandra
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
509 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer practical, affordable zero-waste products designed to easily reduce plastic pollution without disrupting your daily life. As a small, family-owned business based in Washington, we are committed to eco-friendly practices, shipping all orders in 100% biodegradable packaging, packed with love and care. Our mission is to provide sustainable alternatives that are easy to integrate into your routine, promoting a greener lifestyle for everyone. We carefully select our products, ensuring they are not only effective but also durable and aesthetically pleasing. Join us in our journey towards a zero-waste future, one purchase at a time. We believe that small changes can lead to significant results, and we're here to make those changes accessible and enjoyable for all. We are constantly expanding our product line, always searching for innovative and effective solutions to reduce waste. We value our customers and appreciate your support in our mission to create a more sustainable world.
Zero Waste Outlet (zerowasteoutlet.com) has 509 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 497 reviews with 5 stars · Clear filters
Excellent customer service and good products
By Sandra
Great products, super fast shipping and personal note from the shipping department.
By Carin
Good communication regarding an out of stock item. Love the effort to use zero waste shipping materials.
By Patti G.
They offer great products that are healthier for us and our world, without the unnecessary waste of plastic and packaging, and they provide everything with the best service and human touches, like handwritten personalized notes to express their gratitude for the order. It feels like I'm supporting a local vendor at a farmer's market, but with the ability to order online.
By Lauren S.
Super fast delivery and great clean / responsible products. It’s my third time ordering with them and they left a sweet additional note with my package to thank me, which is always nice for the extra touch.
By Rhiannon
Most of the items are wonderful. Some could use a little "tweaking" . I am very pleased with everything I've gotten. I think the paper towel replacements are far too big. When you grab a paper towel it's not for something big. So I wish they would rethink the paper towel replacements. The ones they have now are good for kitchen towels. I love their packaging.
By Margaret Ann M.
Great products, quick delivery and even a hand written note. No plastic packaging either, very happy with my purchase, I will be back!
By Alexandra
Everything was as expected or better. THX
By Catalina B.