Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
367 reviews
ZenSupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At ZenSupply, we make it easy. Our exceptional service complements our extensive selection of commercial and residential products.Our experts are here to ensure a seamless and satisfying experience. With extensive knowledge and expertise, our team provides recommendations and answers to all your questions.We’ve done the heavy lifting—studying catalogs, vetting products, and making it easy to find and configure what you need. Whether it's a complex commercial project or a simple upgrade or replacement, our experts are ready to assist every step of the way.At ZenSupply, we open new doors and create endless possibilities, delivering the most powerful experience.
ZenSupply (zensupply.com) has 367 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 275 reviews with 5 stars · Clear filters
Fast shipping great product
By James S.
Response from ZenSupply· Oct 21, 2026
It’s great to hear your Baldwin Estate handleset repair kit met your expectations and arrived promptly! We know how important it is to find the right replacement parts without a long wait. Thank you for shopping with ZenSupply—we appreciate your feedback and hope to help with your next hardware project!
Clear and accurate communication. My rep was very professional.
By Sean K.
Response from ZenSupply· Oct 21, 2026
Clear communication and knowledgeable support are essential to a positive customer experience. We’re pleased to hear your representative provided professional service and kept you well informed throughout your purchase of the Lockey EC780 electronic cabinet lock. Thank you for choosing ZenSupply and for recognizing our team’s efforts. We look forward to assisting you again!
In stock item & fast shipping. Will order again!
By Lisa L.
Response from ZenSupply· Oct 21, 2026
Having the right hardware available when you need it can make all the difference. We’re glad your Accentra Augusta lever trim was ready to ship and arrived quickly. It’s wonderful to hear you plan to order from us again—we look forward to being your go-to source for quality door hardware. Thank you for choosing ZenSupply!
Great products and great customer service!
By Margaret
Response from ZenSupply· Oct 20, 2026
Beautiful hardware and attentive service should go hand in hand! We’re delighted that you had a great experience with ZenSupply and chose our Emtek Mod Hex cabinet pulls in satin brass for your project. We hope they add the perfect finishing touch to your space. Thank you for your support, and we look forward to helping you with future projects!
I was able to find what I needed and complete the transaction easily and quickly online.
By Kevin H.
Response from ZenSupply· Oct 20, 2026
We’re glad you found the exact hardware you needed and were able to complete your purchase without any hassle. Making it easy to locate specialty parts like the Don-Jo extended lip strike and order them online is what we strive for. Thank you for choosing ZenSupply—we appreciate your business and hope to serve you again!
Great customer service once again!
By Steve
Response from ZenSupply· Oct 19, 2026
It’s always a pleasure to welcome back a returning customer! We’re grateful that you continue to trust ZenSupply for your hardware needs and are happy our team delivered the level of service you’ve come to expect. We hope your Emtek EMTouch keypad leverset is a great addition to your space. Thank you for your continued support!
ZenSupply has a great selection of hard to find products. I was able to find a Baldwin Brass door lock for a good price and it shipped quickly. The hardware was received in perfect shape and it looks great on our front door.
By John B.
Response from ZenSupply· Oct 16, 2026
There’s nothing better than helping customers find the perfect piece of hardware for their home! We’re delighted that you found the Baldwin Logan sectional trim at a great price and that it arrived safely and looks beautiful on your front door. Thank you for trusting ZenSupply with your purchase—we hope you enjoy your new hardware for years to come!
fast delivery, easy to order.
By John E.
Response from ZenSupply· Oct 16, 2026
We’re happy to hear placing your order was simple and delivery was quick! Making the purchasing process convenient from start to finish is something we strive for. Thank you for choosing ZenSupply for your Medeco Fluid Film key lubricant—we appreciate your business and hope to assist you again soon!
