I have been extremely happy with the …
I have been extremely happy with the Zen Planner's software, apps and customer service!! My dojo has grown over 30% since signing up with them.
By Chris
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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335 reviews
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Zen Planner is an all-in-one software solution that powers every aspect of managing a fitness business. More than member management software or a CRM - it's a game-changer that helps you transform your gym. Simplify daily administrative with member and staff management, automated billing, and revenue recovery. Keep track of your member's progress with workout, skill, and belt tracking. Attract and convert new leads with a branded website, AI-driven tools, and automated marketing campaigns. The Campaign Marketplace, Zen Planner’s Quick-Start Marketing Toolkit, offers over 50+ prebuilt email, website and SMS campaigns to help you re-engage clients, promote new programs, and drive results effortlessly. Connect with your leads and members through integrated chat, 2-way SMS, and voice calls. Manage your member engagement, sales, and marketing from one place. Access all these features through the Zen Planner app that lets you manage your business anytime, anywhere.
Zen Planner (zenplanner.com) has 335 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 179 reviews with 5 stars · Clear filters
I have been extremely happy with the Zen Planner's software, apps and customer service!! My dojo has grown over 30% since signing up with them.
By Chris
Very intuitive system. Technical support has been professional, responsive and helpful when needed.
By Naomi K.
I have been using ZenPlanner for about 3 months now. I have had excellent customer support, and I had to call them a lot in the beginning. I am getting the hang of things now and it is really making my life more streamlined and efficient. While it does take a month or two to adjust over from another system, it has changed my life and I would never go back!!
By Mrs.
Great company, amazing services
By Alex
They are very good and knowledgeable
By Joe
Zen Planner is a great client management software! Their partnership with Pay Simple also makes CM and merchant services very affordable. The new staff app makes it VERY easy to check people in and sell retail goods. The only addition to that would be to allow discount codes to be used. I'd highly recommend Zen!
By Kristen
Are use Zen Planner for their business software I receive such great customer service and quality of work that I decided to rebuild my website using Zen Planner also
By Hutch
Being a business owner trying to get an edge on others in my industry, I believe customer service is where it's at. I appreciate that Zen Planner has great customer service. They are always very helpful and do their best to help.
By Allison