Zen is simple and zen should be.
Zen is simple and zen should be.
By Jen
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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335 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zen Planner is an all-in-one software solution that powers every aspect of managing a fitness business. More than member management software or a CRM - it's a game-changer that helps you transform your gym. Simplify daily administrative with member and staff management, automated billing, and revenue recovery. Keep track of your member's progress with workout, skill, and belt tracking. Attract and convert new leads with a branded website, AI-driven tools, and automated marketing campaigns. The Campaign Marketplace, Zen Planner’s Quick-Start Marketing Toolkit, offers over 50+ prebuilt email, website and SMS campaigns to help you re-engage clients, promote new programs, and drive results effortlessly. Connect with your leads and members through integrated chat, 2-way SMS, and voice calls. Manage your member engagement, sales, and marketing from one place. Access all these features through the Zen Planner app that lets you manage your business anytime, anywhere.
Zen Planner (zenplanner.com) has 335 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 179 reviews with 5 stars · Clear filters
Zen is simple and zen should be.
By Jen
The customer service is great and I should use it more frequently. If I have had a problem, they have always been available and incredibly helpful. The times that I have had a "problem" with Zen Planner have all been "user errors!" I wish there was a training course that met weekly or bi-weekly to cover the ins and outs of ZP, as I know we do not take advantage of all it has to offer.
By Terri
First few months - Excellant. Has only been a few months but have been impressed with the product and especially the level of support. A couple of little transition hiccups which can be expected but the way they have dealt with them has been exceptional.
By Adam
great at getting back to my somewhat regular bombardments of questions! super thankful for the support along the way!
By Jon
awesome product, great service and support
By Vince
Great customer service. Easy software. Highly recommend for Martial Arts School / Gym!
By Michael
Awesome fitness business member management tool and amazing support!
By Sean
Thank you for your excellent customer care!
By Anna & M.