ZenebricksReviews of zenebricks.com

Warning: ZENE Bricks is cancelling orders and accusing buyers by association (Unprofessional CS) Hey everyone, I wanted to share an incredibly frustrating experience I just had with ZENE Bricks to warn anyone else buying custom power/motor kits from them. I am a completely independent buyer in Australia and recently tried to order a high-performance motor from their website. Apparently, a neighbour of mine recently had a dispute/refund with them. Because my shipping address was nearby, ZENE Bricks' automated fraud system flagged my order. Instead of handling it professionally or asking for ID verification, they instantly cancelled and refunded my order, claiming it was "out of stock" with a shrug emoji (🥴). When I pressed them on the timeline for a restock, the representative cracked and admitted the real reason, texting me: *"Considering the high after-sales cost of your friend, we may not be able to provide the service."* They then immediately tried to pull me off the official web platform onto WeChat to continue the conversation where it couldn't be monitored. I have zero affiliation with my neighbour's order history or their past disputes. It is incredibly unprofessional for a "trusted" niche brand to blacklist an entire geographic area and flat-out accuse innocent, paying customers of fraud based purely on proximity. I sent a formal warning to their support desk giving them 48 hours to clarify this bias, and they have completely ghosted me. Just a heads-up for anyone looking at their kits—if your neighbours have ever had a customer service issue with them, ZENE Bricks will happily refuse your business and call you a scammer. (See attached screenshots of the chat log below)

My experience from start to finish was great. Fantastic communication on live chat and they accommodated all of my requests. I bought 4 Lego Technic F1 frames. Delivery took a while, but I had tracking info so was aware of where the frames were at all times. Packaging was great, no damage to any of the frames, even though they had quite a trip to get to the Uk. All frames are on the wall now and I’m looking forward to buying the new Aston Martin frame when it becomes available. The frames are made of metal and the only issue I can see is that the corners can be sharp (ish) so bare this in mind if buying for children’s rooms. Delighted with my purchase, and will be buying more from ZENE.

I bought lightning for gringots bank and i got something totally different. No feedback from customer support, nothing. Very bad experience

Worst light kit company I've ever had to deal with. The support is awful, they told me to work out what the problem was because they didn't have a clue. I sent details with photographs and they spoke about other stuff that was totally irrelevant. They did send out some new lights and expansion boards but the problem persists. As for the power function kit, it is a total waste of money. There is nothing on their website that tells you you have to have an app to control the power kit. Without the app you can only go forward at one speed which is too fast. It doesn't stay on the track and my phone does not have the capacity for yet another app. The communication with support has stressed me to the max, I feel I will have to now go through paypal and ask for a partial refund. They did end up giving a partial refund for the power kit but it is still the worst light company I've ever had to deal with and will never be using them again.

A Game-Changer for LEGO® RC Modding – ZENEbricks Delivers Excellence As a long-time LEGO® Technic and RC enthusiast, I’m always on the lookout for companies that push the boundaries of performance without compromising design integrity. ZENEbricks absolutely exceeded my expectations. Product Quality: I purchased the ZENE Ultimate Power Boost Kit for the Ferrari SF-24 F1 (#42207), and it’s hands-down one of the most refined, high-performance RC upgrade kits I’ve ever used. • Aircraft-grade brushless motors • Custom metal drivetrain (no more stripped LEGO gears!) • Pro-level remote control with lightning-fast response The engineering is top-tier, and the performance speaks for itself—this kit transforms a display model into a true racing machine. Customer Support: I reached out to ZENEbricks with a technical question about adapting the kit for the Mercedes-AMG F1 W14 (#42171). Not only did they respond promptly, but they also confirmed that others had successfully done it before—even though the process wasn’t officially documented. Their openness and encouragement gave me the confidence to explore and innovate. Trust & Reliability: From clear documentation to fast shipping and responsive support, ZENEbricks proved to be a trustworthy brand. They genuinely care about the modding community and empower builders to go beyond the manual. Final Thoughts: If you’re a LEGO® Technic hobbyist who craves speed, precision, and immersive RC experiences—ZENEbricks is the brand to trust. Their kits are built for enthusiasts who dare to explore, and their team backs it up with real support and integrity. I managed to retain the original cosmetic design of the W14 while integrating the RC system—no compromises, just pure performance. Unleashed the beast. Just like the F1 movies. Highly recommended. Mohamad Radi, LEGO® RC Modder & Technical Reviewer

Var lidt skeptisk med om den var falsk den side her, da jeg altid tjekker trustpilot, men her er der kun 1 der havde skrevet, men tog chancen og prøvede, og modtog efter 2 uger, pakken var pakket godt ind i bubble plast, jeg er godt tilfreds denne side kan varmt anbefales :)

En hjemmeside, der varmt kan anbefales. Gode priser, og hurtige svartider ved henvendelse. Kan anbefales herfra.