Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
177 reviews
Yves RocherSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.
Yves Rocher (yvesrocherusa.com) has 177 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 18 reviews with 4 stars · Clear filters
Good website and somewhat easy checkout. Wish you still sold makeup and nailpolish though!! Very disappointed that you stopped selling those products.
By Shannon
Response from Yves Rocher· Mar 23, 2026
Hi Shannon, Thank you for your feedback. We are glad you found the website easy to use. We also appreciate your comments about makeup and nail polish and will share them with our team.
I recently ordered from Yves Roch. I didn't receive all of my items. I sent an email and Taylor looked into it. I will get my missing item soon.
By Jennie B.
Response from Yves Rocher· Mar 23, 2026
Hi Jennie, Thank you for your feedback. We are glad our team could assist you and resolve the issue quickly.
