Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
177 reviews
Yves RocherSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.
Yves Rocher (yvesrocherusa.com) has 177 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 146 reviews with 5 stars · Clear filters
Great prices, fast shipping, good natural products. Nice secure packaging is a plus.
By Crystal C.
Response from Yves Rocher· May 26, 2026
Hi Crystal, Thank you for your kind words. We are glad to hear you enjoy the products, pricing, packaging, and fast shipping. We truly appreciate your support.
I received the viniger shine for hair could not beleive how great it works I am 84 my hair is kind of dull looking even after I use a shine after using this prordut my hair had a beeautiful shine and feel.
By Lois Canterino S.
Response from Yves Rocher· May 26, 2026
Hi Lois, Thank you for sharing your experience. We are so happy to hear the Raspberry Vinegar brought such beautiful shine and softness to your hair. Your feedback truly means a lot to us.
This is my loveliest company in the world! I am so happy to use all things for my family! I am as member 7 years already. You are the best!
By Yuliia K.
Response from Yves Rocher· May 26, 2026
Hi Yuliia, Thank you so much for your wonderful message and for being with us for the past 7 years. We are truly honored to be part of your family’s routine. Your support means so much to us.
Quality, Efficiency, and Great Customer Service/Support equates to a Wonderful Experience and a Return Customer. Thank You!!!! 💕
By Lieutenant S.
Response from Yves Rocher· Apr 29, 2026
Hi, Thank you so much for your wonderful feedback. We are delighted to hear you had such a positive experience and that our products and service met your expectations. We truly appreciate your support and look forward to welcoming you again.
This product SMELLS AMAZING. And it left my hair super shiny
By pam
Response from Yves Rocher· Apr 29, 2026
Hi Pam, Thank you for your lovely feedback. We are so happy to hear you enjoy the scent and that it leaves your hair shiny. We truly appreciate your support.
Yves Rocher has been a dependable resource for helpful, reliable and just plain fun products! Plus they always have lovely, delightful fragrances! I’ve had many many years of experiencing all the wonderful things they have for skincare, body, hair and makeup. You won’t be disappointed. And if you require customer service for any reason, they provide all the help you need!
By SUSAN S F.
Response from Yves Rocher· Apr 20, 2026
Hi Susan, Thank you so much for your wonderful and loyal support over the years. We are delighted to hear how much you enjoy our products and fragrances across all categories. It truly means a lot to know you can rely on us and our customer service.
Easy ordering and fast delivery
By Adrienne
Response from Yves Rocher· Apr 20, 2026
Hi Adrienne, Thank you for your feedback. We are glad to hear your experience was easy and that your order arrived quickly. We truly appreciate your support.
Easy site to shop. Shipping is fast and products are well packaged and the packaging itself is attractive. I have used these products for years and have had no complaints at all with them. Highly recommend.
By Brenda P.
Response from Yves Rocher· Apr 20, 2026
Hi Brenda, Thank you for your kind words and for your loyalty over the years. We are delighted to hear you enjoy both our products and the overall shopping experience. Your recommendation means a lot to us.
