Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
701 reviews
You BoozeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to YouBooze.com, America’s premier destination for luxury spirits, fine wines, and craft beers. We deliver a truly elevated online shopping experience, combining a meticulously curated selection with seamless, user-friendly navigation. From rare, collectible bottles to everyday favorites, our collection features products sourced from the most respected distilleries and breweries around the world.At YouBooze.com, quality and trust come first. Our team of experts carefully selects each offering, ensuring exceptional standards and introducing you to new, standout expressions you won’t find just anywhere. Whether you are searching for a refined gift, building your personal collection, or celebrating a special moment, we make discovery effortless.Enjoy fast, reliable doorstep delivery, secure and streamlined checkout, and a concierge-level experience designed around you. Every order is handled with care, every detail thoughtfully considered.Raise your standards. Elevate every occasion. Choose YouBooze.com.
You Booze (youbooze.com) has 701 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 539 reviews with 1 star · Clear filters
Ordered $185 on Jan 24, 2026. Order confirmation 1 week later. Multiple emails sent by me asking about status update with no response. Customer Service number is not attended during business hours and have never been in touch with a voice on the other end. It is Feb 28th and I am almost convinced this site is a scam but oddly holding out hope. Strongly advise shopping elsewhere.
By John
Paid for and never received my order. 7+ emails and ZERO response. Phone number for both YouBooze and Shop Pay go to VM with NO ONE available to help. I just contacted my bank for a refund as I am unable to get one from YouBooze or Shop Pay. What a sham!
By Randy D.
Horrible shipment arrived 6 weeks after the order. Multiple emails
By Bor
I ordered a bottle of liquor before Christmas and never received it. They kept saying it was being processed to ship. Now they won't answer my email about a refund
By Joseph
IT TOOK FOREVER TO RECEIVE. WHEN I CALLED CUSTOMER SERVICE, I WAS PUT ON HOLD THEN IT HUNG UP ON ME. THIS HAPPENEDS TWICE. I WILL NOT USE YOUR SERVICE AGAIN
By aristotle A.
I didn’t receive my order yet
By Leo Y.
Order was delivered incorrectly. I ordered 3 and received 1. Customer service slow to respond
By Joseph M.
I made a huge mistake by ordering from You Booze. I wanted to buy a beautiful bottle of Blanton for my husband and a whiskey glass with a cigar for Christmas. I originally ordered it three weeks before the holidays and it kept stating that it was on its way but nothing ever got shipped. I spent over $350. Nothing was shipped over to me and I have not received any type of refund now it is mid January and nothing has been resolved. Not only did my husband not get his Christmas gift but now I am out $350 and I do not see any light at the end of the tunnel. I regret ever buying from this company don’t bother don’t waste your time or your money just find your booze somewhere else
By CARINA A.
