Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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344 reviews
YextSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands — discovery now runs through AI models, local search, social surfaces, and agent-driven recommendations. Yext gives brands the intelligence to see where they're losing, verified data AI trusts, and content and data distribution to every surface that matters. Scout analyzes 10 billion signals monthly across four AI models, the Knowledge Graph maintains the verified source of truth for every location, and distribution agents syndicate brand content in real time with no aggregator in between. To learn more, visit yext.com.
Yext (yext.com) has 344 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 167 reviews with 5 stars · Clear filters
Yext est une solution qui nous permet de gérer efficacement et facilement toutes les informations de nos clubs. Celle-ci nous permet d'agréger nos données, de les structurer et de suivre nos différents KPIs en local.
By Sébastien L.
Response from Yext· Apr 6, 2021
Bonjour Sébastien, merci de votre retour ! Nous sommes ravis de vous compter parmi nos clients, et de vous accompagner sur vos différents projets. Un bel exemple de partenariat!
Very positive experience using Yext. Our account manager, Karen, and all other employees who have worked on the account have all been so knowledgeable and helpful throughout the process of setting up the account and working towards optimization.
By Anika O.
Response from Yext· Mar 15, 2021
Thanks for the great review, Anika! We're glad to hear that you're optimizing all the power of our platform and working so seamlessly with our wonderful team. Remember you can share any questions or feedback with us at [email protected]!
My account manager Karen is a pleasure to work with. Sometimes support can take a while to respond, but the advice is always meticulous. I particularly appreciate Imene’s videos, which help provide a visual for how to follow the steps.
By HS
Response from Yext· Mar 11, 2021
Thank you so much for the review, HS! We appreciate your feedback. We're always improving our platform and integrations for the best possible user experience. Please don't hesitate to contact us at [email protected] if you have any questions or other feedback!
A really easy to use platform that is widely adopted across the organisation. This tool has been vital during the pandemic, with out outlets opening and closing frequently and people relying on local search more than ever. The Yext support team were always quick with responding to any queries we had.
By Emma
Response from Yext· Mar 10, 2021
Thanks for the review, Emma! Keeping the answers about your business up-to-date is more important now than ever before. Great to hear about your success during this uncertain time. We're glad you're taking advantage of all we have to offer!
Yext is an outstanding company!!! Absolutely worked wonders on driving more business online - Complete game changer!! Not only driving more visitors to our websites but also increased phone calls and directions to our garages. Giving control of our online presence; making our businesses correct and available on multiple platforms! "One source of truth" Their support team is fantastic! Helpful, quick to respond and always happy to give great advice. Cannot recommend enough!
By Samantha P.
Response from Yext· Mar 9, 2021
Hi Samantha, thanks so much for the review! You really covered it all for us; game change, source of truth, fantastic support. We're so glad to hear that you're having a great experience working with us. We look forward to even greater success. Thanks again!
Yext is a great partner to work with. All team members are knowledgable, very supportive and always look for the best solution for their client. From the introduction through contracting and implementation, the teams provide easy to follow roadmap and are there every step of the way. The service the system provides has been crucial to our Local SEO strategy and in the recent times of COVID, the significance of the system has been irreplaceable.
By Kasia
Response from Yext· Mar 4, 2021
Thanks a lot for the review, Kasia! It's certainly crucial to be on top of your data, especially now, and we're glad to be working with you to stay out in front of the changing landscape. We really appreciate the kind words about our team. If you need any support, you know how to reach us!
highly recommend! This is a great tool to help drive awareness of local businesses. Easy to use and get great results!
By Lisa
Response from Yext· Feb 26, 2021
Thanks a lot for the review, Lisa! We're happy to be working with you and look forward to continued success.
YEXT solution adopted exceeded my expectations and the Customer Service provided is first class. It has been a pleasure to work with YEXT Client Success team.
By Maurizio
Response from Yext· Feb 19, 2021
Hi Maurizio, thank you for the review! First-class service is what we're all about. We really appreciate your feedback.
