Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
344 reviews
YextSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands — discovery now runs through AI models, local search, social surfaces, and agent-driven recommendations. Yext gives brands the intelligence to see where they're losing, verified data AI trusts, and content and data distribution to every surface that matters. Scout analyzes 10 billion signals monthly across four AI models, the Knowledge Graph maintains the verified source of truth for every location, and distribution agents syndicate brand content in real time with no aggregator in between. To learn more, visit yext.com.
Yext (yext.com) has 344 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 13 reviews with 2 stars · Clear filters
I pay one your fee to fix my company listing, I found out after 7 months the listing are not fixed yet
By Sam M.
Response from Yext· Sep 27, 2016
Thank you for leaving your feedback, Sam. We'd love to look into this for you and see what we can do to help ensure your listings are accurate. We will have a member of our Support Team reach out.
I will be watching my stats for the beneifits that Yext says I may get. So, even though all the people were so easy to work with and so personable, I want to see results. So, we must trudge on and watch! ——————————————— 2019. Lets play catch up. Yext did very very little for the money. So, I dropped them and downgraded my rating. I have not used them for about 2 years now. Thought people could use this.
By Lori S.
I like the part where you can manage, but when they call you they make it sound like no matter what the customer enters ( as in key words) it don't happen like that. It's not what it's cracked up to be in my opionion.
By Jason P.
I don't think they have what you might need, your money is wasted if you sign up with them
By Margaret S.
I never got the email that allowed me to edit my listings, maybe lost in my email but the use of [email protected] should be used as the email I gave [email protected] is having problems. I did receive a call from my new manager but never got the email confirmation to respond or work with him. No fault just need to follow up since this is over month or more
By Laurel Ann B.
