Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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344 reviews
YextSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands — discovery now runs through AI models, local search, social surfaces, and agent-driven recommendations. Yext gives brands the intelligence to see where they're losing, verified data AI trusts, and content and data distribution to every surface that matters. Scout analyzes 10 billion signals monthly across four AI models, the Knowledge Graph maintains the verified source of truth for every location, and distribution agents syndicate brand content in real time with no aggregator in between. To learn more, visit yext.com.
Yext (yext.com) has 344 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 167 reviews with 5 stars · Clear filters
I was really pleased with the training provided to me from Yext. I would encourage anyone to use this service as their agents are informed and willing to explain in detail any questions or concerns you may have.
By Alex H.
This is a wonderful tool! It helps streamline your listings across the web and enables you to easily update information and add content to 50+ listings with just one change in the dashboard. It also allows you to connect social media accounts and view insights and analytics. My sales rep, Jordan, has been extremely helpful, reliable, and professional. I would recommend Yext to anyone who is looking to easily gain internet exposure for their business.
By Kristen R.
Exceptional customer service! I was pleased when the agents took the time to patiently walk me through the process of learning how to set up my profile page, how to load photos, and how to check my analytics too! I'm excited to see results!
By Sheri H.
This has seriously helped my business, and also helped me manage it!!!
By Deann L.
My experience with Yext was very helpful. Carol was very knowledgeable with the products and services that the company offers.
By Maria Luisa T.
Very pleased with the service I received from Jordan today. Helpful and got me back on track and encouraged me to try new avenues. already started!!! Thanks Jordan and YEXT
By Pleased U.
I found you online: sorted your service for value and service out of a lot of overpriced, under-delivering 'other' services. Jordan has done great work from the 'get go' but what impressed me was his calling me a few months into the effort to follow up on SEO 'stuff'. He was polite and truly seemed to care that I do my part to make it all work out. Thanks for staying real and for having a model that allows your staff to stay human. Google sure cannot say that. My pay-per-click effort with them turned into an inhuman, 'give me your money' play. I won't work with them again, you guys? You have earned my business.
By David J O.
Hi I own Dragon Gate Martial Arts Academy in Oakdale, NY. I Have been trying to update all of my info across different platforms for months now. Yesterday i signed up with YEXT and today it is all updated with the proper info. Their customer support is great and knowledgeable!
By Michael I.
