Always a pleasure to correspond with…
Always a pleasure to correspond with Steve. Kind, efficient, and very professional. A model of support for a reliable and fun product.
By Jean L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
167 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Xootr Urban Transport, making folding kick scooters for adults. Each push scooter is hand assembled in PA. Compare us to Razor, Micro, & KickPed.
Xootr (xootr.com) has 167 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 142 reviews with 5 stars · Clear filters
Always a pleasure to correspond with Steve. Kind, efficient, and very professional. A model of support for a reliable and fun product.
By Jean L.
I love my scooter so much, it's super convenient for campus life and helpful with classes that have little time gaps. The only thing that I didn't realise was that it can hurt your legs a bit from standing on one and pushing with the other but I've read that it's great exercise so I'm okay with it.
By Mikayla
good product, good service
By customer
I have recommended my scooter to lots of people in the years I've been commuting via scooter. I still prefer kick over electric and love the Xootr. Replacement parts are a good value, shipped quickly and easy to install.
By Kitty
Go steve! The customer service was great!
By AB
Hands down an excellent experience. I sent our Xootr in for repair (which it earned during rugged use on the streets of Brooklyn NY) and got it back in remarkably short time. Their communications were straight forward and efficient. Only the best things to say. Steve C.
By customer
Customer service was very knowledgeable and quickly responded to any questions I had. They sold me the parts to get my 20 year old scooter up and running again. It works great now!
By Random C.
Good product, quick shipping. Thanks!
By Xootr L.