Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
Xiber LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 154 reviews with 5 stars · Clear filters
Amy, my technician, made it great. The router was missing so she created a temporary name for me so I could get online immediately. She said a technician would bring me a new router so I can get online with that. I am very impressed with the customer service!!!! Thank you.
By Carroll S.
They were very responsive and helpful in getting things figured out!!
By Colleen G.
Benjamin helped fix my problem very quickly and efficiently
By Brittany B.
Went beyond on the call of duty very helpful and professional!
By Iatrice G.
Benjamin was great! He was able to fix my issue by just resetting my router. Fast service, and kind.
By Stephen
Benjamin was Very helpful and attentive and had my issue solved quickly
By Peyton C.
Ben continued to check in throughout our upgrade and tech appt. Very much appreciated!
By Molly
I’ve called numerous of times. No one was able to help me until today. I talked with Benjamin and he was great! He is professional and was able to get my cable working today! I appreciate Benjamin’s help so much!!
By Julia R.
