Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
Xiber LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 154 reviews with 5 stars · Clear filters
I’ve been having trouble with my Wifi for months and finally decided to reach out to get this resolved. Tiana was able to assist me in a timely matter. She was super helpful and my wifi connection is much better now!
By Chris
Tiana is so kind and patient. I feel so grateful for all her assistance.
By Erica T.
I had an issue over the weekend, and Dayna helped me right away! Thank you guys so much!!
By ashton B.
Raine helped me very quickly to fix my WiFi problem. Great service!
By Pete J.
Tionna helped me until the problem was fully resolved. It took a couple days, but she made sure the problem will be fixed with my WiFi. Thanks to her I have WiFi! Thank you Tionna -Devin
By Devin S.
The associate was great, very knowledgeable, very pleasant and helpful. An excellent asset to the xiber team!
By Derrick D.
Thank you! Appreciate the fast fix
By Sarina
Response from Xiber LLC· Aug 5, 2025
You are so welcome, Sarina! Thank you for your patience while we assisted. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
Raine was great! Very kind, patient and helpful. Went above and beyond to make sure my problems were fixed right then and there!
By Brennon S.
Response from Xiber LLC· Aug 5, 2025
We love to hear that, Brennon! Thank you for taking the time out of your day to leave Raine a review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
