Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
Xiber LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 154 reviews with 5 stars · Clear filters
ben was great. i had a request for the wrong address an he went above and beyond to fix it!!!
By andre
Response from Xiber LLC· Mar 23, 2023
Hello Andre! We are so glad to hear that Ben was helpful in your time of need, thank you for leaving the review of your experience. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Benjamin helped me with greatest patience, professionalism and expertise!! I cannot thank you enough! It is extremely hard to find such a great service provider like him in this modern times. Because of him, I have become a loyal customer for Xiber!! James Shin
By James S.
Response from Xiber LLC· Jan 23, 2023
Hello James! We are so glad to hear of your wonderful experience with Benjamin! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you for taking the time to leave a review!
Ben was very helpful and responded with alacrity.
By Nils M.
Dayna was very helpful! It’s difficult being able to troubleshoot things without having access to a router but after a bit of communication back and forth they were able to help me with my connection issues.
By Syd
Carly was the best! Kept updating me and trying to figure out why my service wasn’t working and got it fixed in a timely manner! Thank you!
By Taylor
Response from Xiber LLC· Oct 13, 2022
Hello Taylor! Thank you for taking the time to leave a review about the assistance Carly provided, we agree she is the best :) If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thanks again!
Getting the internet up and going was very quick. The customer service department was extremely helpful
By La.
Response from Xiber LLC· Oct 13, 2022
Thank you for the 5 stars, we are thrilled to hear you had a great experience! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
Carly was super helpful getting my tv setup and fixing the internet issues I was having. Super nice, easy to work with and helped me with any issues I was having. Thanks again!
By Sunny
Response from Xiber LLC· Oct 13, 2022
Hey Sunny! Thank you for taking the time to leave an awesome review about your experience with Carly. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you!
Benjamin was very helpful and enthusiastic with answering my questions on the chat service to help me use my WiFi when I had to connect the cords to the routers.
By N/A
Response from Xiber LLC· Oct 13, 2022
Thanks so much for taking the time to leave a stellar review for Benjamin! We love his personality too, he is a joy to work with. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
