Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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12,377 reviews
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WUNDER2 PRODUCTS - Beauty Solutions That Survive Your Real Life In Under 2 Minutes. Water-Proof, Smudge-Proof, Transfer-Proof!WUNDERBROWWUNDERBROW is a new one-step solution which allows women to easily fill, define and shape their eyebrows with natural looking color that lasts for days.WUNDERLIFTWUNDERLIFT instantly lifts, firms and evens out the surface of your skin on contact, eliminating the appearance of lines, eye wrinkles, and even dark circles under eyes and puffiness.WUNDEREXTENSIONS - Lash Extension & Volumizing MascaraThrough its Dual Formula Technology, two separate formulas with distinct functions are filled inside the WUNDEREXTENSIONS chamber and become seamlessly blended upon application, giving a perfectly balanced mascara that will provide multiple lash benefits.WUNDEREXTENSIONS - Lash Extension Stain MascaraWUNDEREXTENSIONS Lash Extension Stain Mascara, this breakthrough lash stain gives you the lashes you wish you were born with - morning, noon and night - for up to 3 days of flawless smudge-proof, flake-proof wear.COVERPROOFCOVERPROOF renders imperfections invisible to transform the look and feel of your skin. The revolutionary Tri-Plex Long Wear formula works on 3 interconnecting levels to deliver long-wear performance that’s ultra comfortable and exceptionally nourishing.
Wunder2 (wunder2.com) has 12,377 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 1,792 reviews with 1 star · Clear filters
I have very sparse eyebrows. The wunderbrow looks totally fake. I was really disappointed with it. It looks like you bought a can of brown paint and used that!
By barbperino
Response from Wunder2· Aug 15, 2016
We are sorry you are not 100% satisfied with your products. Please keep in mind our 30 day money-back guarantee, you can email our support team on [email protected] and they will help you with this.
I ordered eye brow product and was debited from my bank account to receive a completely empty box from Wunder2 with no product in it. They made me send a picture of the empty box and said they would reship my order. I asked for my money back instead. They said they were sorry and I would receive a refund. Four days later they charged my account again (still haven't gotten the refund) and sent an email say they were shipping more product!
By Ajverm
Response from Wunder2· Aug 15, 2016
Hi there, please email our customer service team so we can handle this situation for you immediately. [email protected]
I was SO excited to try this product. I ordered 3, because it was buy 2 get one free. I didn't like it at all. The product is very grey looking... Not natural looking at all. The only plus is that yes, it lasts a while. But I didn't want it to last a while because it looked so horrible! I nearly ripped my eyebrows off scrubbing it off. I emailed them to find out how to return it and they told me to attach a form. I don't have a printer. So I wrote back explaining that and NO ONE has written back to me! I am so frustrated!!!
By Heathermarie
Response from Wunder2· Aug 15, 2016
We are sorry you are not 100% satisfied with your products. Please keep in mind our 30 day money-back guarantee, you can email our support team on [email protected] and they will help you with this.
The product didn't work for me. My eyelashes start falling out the next day.
By Customer
Response from Wunder2· Aug 15, 2016
Hello there, we are sorry to know that you are not 100% satisfied with our product. We do actually provide a 30 day trial for our products and if you do not like the color or the product itself, we will be more than happy to provide you the information to do a color exchange or return for a refund as long as it falls within the 30 days. Please contact [email protected]
The wunderbrow colors are not true to the photos, so you may end up wasting $22 on the wrong one. The product also requires specific conditions be met so it doesn't wash off easily with water. Since I put my brow pencil on after my foundation, it washes and wipes off just as easily as any other product. They also seem to be censoring some people's facebook posts when they have negative feedback/experiences. Lastly, their website is totally sketchy looking, would not buy from them again.
By N/A
Response from Wunder2· Aug 15, 2016
We are sorry to know that you are not 100% satisfied with our product. We do actually provide a 30 day trial for our products and if you do not like the color or the product itself, we will be more than happy to provide you the information to do a color exchange or return for a refund as long as it falls within the 30 days. Please contact [email protected]
I was so excited to try wonder brow but was met with disappointment. This product is for individuals with already thick eyebrows. I suffer with thin eyebrows and will usually use liner to add volume. This is not the product for this. It only connects with hair, so if you're lacking, it won't work for you.
By Nawlinschic
Response from Wunder2· Aug 15, 2016
Hi there, we are sorry to hear that WunderBrow did not work for you. If you'd like you can take a look at some of the tutorial videos on our page. Some have little to no hair at all :)
I had a problem with my package not being delivered to me. I was told they couldn't do anything for me. I was left with the only option to dispute this charge with my bank. They were rude and I won't be ordering anything from them again. Horrible customer service.
By DeAnna
Response from Wunder2· Aug 15, 2016
Hi there, sorry for the inconvenience please send us an email to our customer support with your order number and shipping address so we can look into this.
Hard to apply, awkward brush and color is transparent and has to be applied over and over to appear on skin. Will not purchase again
By lcmcnally
Response from Wunder2· Aug 15, 2016
Hi there, we are sorry to hear that WunderBrow did not work for you. We do encourage all customers to use the applicator of their choice and If you'd like you can take a look at some of the tutorial videos on our page.
