Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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12,377 reviews
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WUNDER2 PRODUCTS - Beauty Solutions That Survive Your Real Life In Under 2 Minutes. Water-Proof, Smudge-Proof, Transfer-Proof!WUNDERBROWWUNDERBROW is a new one-step solution which allows women to easily fill, define and shape their eyebrows with natural looking color that lasts for days.WUNDERLIFTWUNDERLIFT instantly lifts, firms and evens out the surface of your skin on contact, eliminating the appearance of lines, eye wrinkles, and even dark circles under eyes and puffiness.WUNDEREXTENSIONS - Lash Extension & Volumizing MascaraThrough its Dual Formula Technology, two separate formulas with distinct functions are filled inside the WUNDEREXTENSIONS chamber and become seamlessly blended upon application, giving a perfectly balanced mascara that will provide multiple lash benefits.WUNDEREXTENSIONS - Lash Extension Stain MascaraWUNDEREXTENSIONS Lash Extension Stain Mascara, this breakthrough lash stain gives you the lashes you wish you were born with - morning, noon and night - for up to 3 days of flawless smudge-proof, flake-proof wear.COVERPROOFCOVERPROOF renders imperfections invisible to transform the look and feel of your skin. The revolutionary Tri-Plex Long Wear formula works on 3 interconnecting levels to deliver long-wear performance that’s ultra comfortable and exceptionally nourishing.
Wunder2 (wunder2.com) has 12,377 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 1,792 reviews with 1 star · Clear filters
I haven't seen any change since I began using this product.
By Customer J.
Response from Wunder2· Sep 15, 2016
Hello Janis, thank you for sharing your feedback. Please keep in mind that the wunderbrow looks more natural depending on application. Also, Please make sure your face is clean and dry when applying.
It's been 3 weeks and I still have not received my order
By joygrigor
Response from Wunder2· Sep 15, 2016
Hello there, we're sorry for the inconvenience. Please give us a call so that we may further assist you with your order. 1-800-699-8171
I had a little trouble at first using it. But after I took my time and read the directions over again I had not trouble at all. It does stay on a couple days or more through showers.
By mhwtt
Response from Wunder2· Sep 15, 2016
Hello there, thank you for being a customer and for sharing your feedback.
I do not have a review available since I never received the product in the mail. very disappointed
By Rachel L.
Response from Wunder2· Oct 19, 2016
Hi Rachel, thank you for sharing your feedback with us. We apologize for the inconvenience. Due to a higher expected demand, we have been experiencing a delay on orders. We hope to hear that you like your product when you receive it.
Ordered product 8/22.... it's 9/14 and I have not received it yet!! I received an email on 8/22 stating my order was received. Then I received another email on 8/22 saying it was shipped which was a lie. On 9/2 I sent an email wanting to know why fed ex tells me it wasn't shipped yet. (after MUCH trouble trying to figure out how to contact the company). On 9/5 still no reply to my email so I called and was told they just automatically send out notice that it was shipped. Plus he had a real "oh well" attitude. Really??? #1. DO NOT send notice saying it was shipped if it wasn't. #2. If there is a backorder you should be contacting your customer to let them know and to see if they want to wait!!! You are the only company I have ever dealt with that doesn't. #3. Respond to your emails sooner. #4. Your customer service had no info on when it was expected and was not helpful at all. I don't know if I'll like the product or not, but I can't imagine I would want to go through this again for a tube of lip gloss. 9/15 - update - received it and it does absolutely nothing!!! no plumping, no tingling, no warming...nothing. Returning the product.
By Customer
Response from Wunder2· Oct 19, 2016
Hi there, thank you for sharing your feedback with us. We are sorry to know that you are not 100% satisfied with our product. We do actually provide a 30 day trial for our products and if you do not like the color or the product itself, we will be more than happy to provide you the information to do a color exchange or return for a refund as long as it falls within the 30 days. Please contact [email protected]
Would not recommend. To hard to use.
By stallc
Response from Wunder2· Sep 14, 2016
Hi there, thank you for sharing your feedback with us. Please keep in ind that we have various tutorial videos on how to apply the product. We hope you continue to give it a try.
Paid for the item two weeks later emailed using contact us option on the website asking when my order will arrive never heard back.I sent another email with same question and complain that no one ever reached out to me &same thing happened again NO ONE WOULD REACH OUT TO ME.Emailed again for the third and last time three weeks after my initial purchase &NO RESPONSE FROM THE FOMPANY TO TWO EMAILS THAT I SENT BEFORE .I asked for refund since it was never even shipped to begin with also never heard back from the company (3 emails sent).I had to dispute charges with my bank as no one ever even bothered to update me on the order status or refund my money since the item was not shipped 4 weeks later.i wanted to try this product so much and too bad I wasn't even able to.Communication is awful with your company
By Customer
Response from Wunder2· Sep 14, 2016
Hello there, I apologize about the experience you had. We hope to fix this problem and improve our communication skills with our customers.
It is like putting elmer's glue in your hair!!! Ended up losing more eyebrow hairs trying to get this nasty stuff off my face!
By Customer
Response from Wunder2· Sep 14, 2016
Hello there, we are sorry to know that you are not 100% satisfied with our product. We do actually provide a 30 day trial for our products and if you do not like the color or the product itself, we will be more than happy to provide you the information to do a color exchange or return for a refund as long as it falls within the 30 days. Please contact [email protected]
