Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
8 reviews
WTN EssentialsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WTN Essentials – Where Happy Pets Begin 🐾- - - At WTN Essentials, we’re all about pets—because they’re family. From tail-wagging toys to cozy cat lounges, we offer a handpicked collection of innovative, high-quality pet essentials that make life better for your furry companions. Whether you’re shopping for comfort, care, or fun, our affordable and reliable products are designed to keep your pets healthy, happy, and totally spoiled.- - - 🦴 Premium Quality. Trusted by Pet Parents. Loved by Pets.Explore our growing range of pet products made for real-life needs—because every paw deserves the best.
WTN Essentials (wtnessentials.com) has 8 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
8 approved reviews, newest moderated first
I purchased the B initial Polo shirt Size XL and I really struggle to get my Head into the shirt. I need to get at least 2 sizes larger than the one I received because the sleeves are literally almost under my Armpits.
By Weldon W.
Shirt was cute but logo was faded not bright like picture.
By Vicki L.
JUST TOOK TOO LONG WITH COMMUNICATION AND SOLVING MY ISSUE.
By Ronald S.
I haven't received my order yet
By Michael S.
Response from WTN Essentials· May 11, 2026
Hello! We already have sent you a email regarding your order, please check.
The product was well-packaged upon delivery, ensuring it was in working order with no breaks, cracks, or blemishes. The quality was good.
By Spoiled Pet P.
I hate to change this review for the third time but honestly, I'm done. Their return policy is practically nonexistent and they wouldn't let me return a tree topper that was not the size I expected. Then they contacted me immediately and promised to send a new star instead of giving a refund, so I was more open minded because even though I didn't want either star they were willing to be accommodating which I appreciated regardless. However, it was broken upon arrival and I have no more time or energy to deal with it. The star was ridiculously expensive, they didn't allow me to return it, and their "bigger" star which they promised to send to make up for it was still tiny and broken upon arrival. I wish they'd just allowed me to return it.
By Kayleigh C.
Response from WTN Essentials· Dec 10, 2025
Thank you so much for your honest feedback! We’re glad we could turn things around and make your experience a positive one. Our team is always here to help, and it means a lot to hear that our communication and support stood out. We truly appreciate you giving us the chance to make it right! 💛
Buyer beware of WTN Essentials. Please be aware of their extremely rigid return policy. It is almost impossible to return anything with this vendor unless it's damaged.
By Motria H.
Response from WTN Essentials· Nov 3, 2025
We’re sorry to hear that you’re unhappy with your experience. However, we’d like to clarify a few details for transparency. Your order was placed with Economy Shipping, which was clearly shown at checkout — and the delivery was completed within the stated timeframe. Our return policy, also displayed on our website, allows returns for damaged or incorrect items. Unfortunately, in this case, the request was made due to a change of mind, which we’re unable to accept as per our policy. We always strive to be transparent about shipping options and return terms so our customers can make informed decisions before checkout.
I order their pet ball, the delivery was late for 2 days but they keep me updated and help me in every step, my cat loved that ball. Will order again
By purest P.
Response from WTN Essentials· Jun 3, 2025
Thanks for hanging in there with the shipping delay! So glad we could keep you updated — and even happier that your cat’s obsessed! 🐱💙 Can’t wait for your next order!
