Great customer service
Great customer service
By NFC T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
WPForms (wpforms.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 575 reviews with 5 stars · Clear filters
Great customer service
By NFC T.
He was very helpful
By Eric S.
Extremely helpful, answered all my questions and pointed me where to learn more.
By Jennifer Storm N.
Great Support! I had questions regarding CSS styling and within 30min everything was solved :)
By Marius W.
We had a problem pop up with our WPForms instance that our developers could not solve. The WPForms team went above and beyond by making a copy of our site and diving deep to identify the issue. I don't think I've ever received such advanced support from a company. We already loved the WPForms product, but now knowing how great their support is, we will be customers for life. Kenneth and Ralden were especially helpful. If you are searching for a Forms product, I think WPForms is truly the best for its customization capabilities. The support is just the icing on the cake!
By Phil
For someone as inexperienced with web design as myself, using WPForms was a truly time and money saving experience! WPForms Rock!
By Snezhana T.
1. Its technology and user-friendliness are THE BEST we've ever encountered. They must have the best coders and software engineers in the business working for them. 2. We're even MORE impressed with their support. It's THE BEST we've ever encountered! Prashant and their support team are AWESOME! Glenn Shepard, Glenn Shepard Seminars, Nashville, Tennessee, USA
By Glenn S.
Amazing support!
By Filipe S.