Fantastic support team that not only…
Fantastic support team that not only understood my problem, but also offered a workaround solution. Problem solved in less than a day! Amazing! 👏
By Bente L.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
WPForms (wpforms.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Fantastic support team that not only understood my problem, but also offered a workaround solution. Problem solved in less than a day! Amazing! 👏
By Bente L.
Rarely, I will have a form that stops working or won't format like it should. I recently had such instance. My first stop is always their Facebook Support page where you can find a lot of answers. No luck this time so I opened a support ticket. On a weekend, outside their normal support hours, I received a response with initial steps to try. Those didn't work, but the situation wasn't an emergency. On Monday morning, another contact - Raldon - reached out and let me know he'd be looking into my ticket. Within half a day, I received a response that confirmed my issue was with my theme (I had a recent theme update) and he fixed my issue (with a small CSS add). He also suggested a few other settings to check to avoid possible future issues. I am not a techie and Raldon's thorough analysis (with pictures) and recommendations made me feel like I mattered and my small problem mattered. Thank you WPForms (and Raldon) for your dedication and support.
By Still L.
Very nice support from Kenneth, thank you!
By Sascha K.
Plugin eccellente e negli ultimi tempi addon molto interessanti. Molto consigliato
By Francesco C.
WPForms has been such a helpful plug-in for all of my WordPress sites for many years. Highly recommend!
By Joey W.
Good product and Service. Special price for nonprofit
By Albert, A.
The initial comunication was quite problematic, but at the end their support team helped me a solved my problems with the plugin perfectly. Recommendation from my end.
By Vojtěch V.
I have used WPForms for many years, it's a brilliant plugin. Whenever I have reached out to WPForms support they have responded quickly and always resolved my problem. Thank you
By Mark D.